Dynamics 365 Functional Consultant

• Choose the way you want to work by embracing our flexible work arrangements
• Collaborate with sector and technical experts to grow your knowledge and network
• Be supported by joining one of our employee-led Inclusion & Diversity Networks

About KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities.

Your Opportunity

This role oversees the Dynamics 365 platform, components and other relevant technology streams including:

• Engaging with business owners and key stakeholders to provide guidance re Dynamics CRM features and solutions
• Ensure the solution and platform are fit for purpose to accommodate current and future growth
• Design, develop and implement strategies, roadmaps and proposals for KPMG's Dynamics CRM system, components and other relevant technology streams
• Builds and takes ownership of key business relationships by managing others to deliver quality work
• Provides technical knowledge, direction and best in class processes and procedures

Other duties include but not limited to the following:

• Work with internal and business stakeholders to develop strategy, roadmaps and proposals for KPMG's evolving Dynamics CRM needs
• Apply innovative and creative techniques in solving complex problems and is able to suggest and implement improvements that continue to add value.
• Directly manage or oversee projects, changes and other initiatives for Dynamics CRM service lines including the following activities:

• Respond to initial demand or request
• Identify & evaluate suitable solution options
• Manage vendor engagement to obtain accurate effort and costs
• Project management and resourcing where necessary
• Manage vendor activities for development, testing and delivery of the project/change
• Ensure technical verification testing
• Manage business acceptance testing
• Manage implementation to Production and post-go live support
• Provide ongoing technical expertise to support the Dynamics 365 solution and related components
• Manage the key relationship with Client Experience and Brand team
• Work closely with key vendors like Microsoft to ensure the best technology and solutions for strategic enablement.

How are you Extraordinary?

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.

To be considered for this opportunity, your qualifications, skills & experience may include:

• Experience as a Functional Consulting within Dynamics 365 CRM
• Exposure to working with Security Model and User Access Management
• Experience with D365 Entity, D365 Workflows, Form Customisation, Integration experience and API endpoints
• Experience working on multiple projects with multiple stakeholders
• Good understanding of project management deliverables and requirements

The KPMG Difference

At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background.

We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency (WGEA) annual index.

Make KPMG the clear choice for your career and be Extraordinary!

Advertised: 01 Sep 2022 AUS Eastern Standard Time
Applications close: 02 Oct 2022 AUS Eastern Daylight Time