AddressMonash Health provides a world of healthcare across south eastern Melbourne, uniquely integrating primary, secondary and tertiary health services as well as world-renowned research and teaching facilities. We employee more than 18,000 staff who work across 40 care locations. In Monash Health your own growth and development is important and with us you can really be your best. For more information please visit www.monashhealth.org.
About our Emergency Services
Monash Health Emergency Departments treat over 150,000 emergency patients a year at Monash Medical Centre Clayton campus, Dandenong Hospital and Casey Hospital. Patients have access to a full range of treatment options, including intensive care.
Our Emergency Department at Casey Hospital in Berwick, services the communities and surrounds of Casey and Cardinia. Over 66,000 people present to the emergency department each year.
Inclusive of medical, surgical, paediatric, maternity, mental health and subacute. We have recently expanded with the addition of general medical beds, additional operating theatres, Intensive Care Unit and increase of pathology and pharmacy services. We are currently seeking to increase our resources to meet this demand and the needs of our community.
About The Role
Joining our team as an Emergency Administration Officer, your desire to help others especially in their urgent situations, will be well met by this job. You will be the first contact for many visitors to our 24 hour emergency area.
Your shifts will pass quickly in this busy environment as you respond to the varying needs of our visitors supporting our clinical staff by:
- Registering patient information
- Assisting admissions, discharges and transfers
- Administration, data entry, telephone support (internal/externally)
- Along with other clerical tasks as they arise
Available Shifts:
Working across a fortnightly roster, we are looking to allocate a roster of 4-6 shifts per fortnight with shift times available as listed below;
- Week 1 Monday 1500-2300 and 2200-0600 hours, Tuesday 1000-1800 and 1500-2300 hours, Saturday 1000-1800 and 1500-2300 hours, and Sunday 1000-1800 and 1400-2200 hours
- Week 2 Monday 1500-2300 and 2200-0600 hours, Tuesday 1000-1800 hours, Saturday 1000-1800, 1400-2200 and 1500-2300 hours and Sunday 1000-1800, 1400-2200, 2200-0600 and 2300-0700 hours,
Please indicate in your cover letter what shift days and times are of interest to you.
About You
Implementing your strong customer service skills and your ability to remain helpful in what can be a demanding environment. You understand the ED is a fast paced and sensitive environment, with that we will offer comprehensive training that will fully prepare you. To further consider your application we are looking for you to have:
- Exceptional customer service skills
- Knowledge and understanding of Medical terminology (advantageous)
- Experience with our software; EMR & iPM (desirable)
- Advanced keyboard/data entry skills
- Ability to multitask in a busy environment
- Exceptional & effective communication skills
- Subject to a clear a police check
- Current working with children’s check
What We Offer
You will have access to benefits including salary packaging to increase your take-home pay, access to onsite subsidised staff car parking, uniform and the Employee Assistance Program (EAP).
How to Apply
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.
Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email – ***********@monashhealth.org.
Offers of employment can only be made once all required probity checks have been completed. These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.
As part of our selection process, you may be invited by email to participate in an on-camera video interview.
Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses.
All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 as part of their application. Acceptable evidence is a copy of your Immunisation History Statement or your COVID-19 Digital Certificate, which can be accessed via MyGov.
Make a difference to the healthcare of Victorians - Join our Admin team at the Casey Hospital Emergency Department.
Apply NOW to join our Emergency Department at Monash Health!
