Job description
Reference Number 61062
Employment Type Part Time Ongoing
Entity Monash Health
Department Emergency
Location Dandenong Hospital
Position Summary
ED Administration Officer
Monash Health is seeking administration support to the Emergency Department - Dandenong
About our Emergency Services at Monash Health
Monash Health is the largest public health service in Victoria, employing over 22,000 people across a range of specialities.
Monash Health Emergency Departments treat over 150,000 emergency patients a year at Monash Medical Centre Clayton campus, Dandenong Hospital and Casey Hospital. Patients have access to a full range of treatment options, including intensive care.
About The Role and You
Your desire to help others, especially in urgent situations will be well met by this job. You will be the first contact for many visitors to our emergency area. Your shifts will pass quickly in this busy environment as you respond to the varying needs of patients and visitors. With your overall responsibilities involving enquiries (in person and telephone), registering patient information, admissions, discharges, and other clerical tasks, we will put to work your customer service skills and ability to remain helpful in what can be a demanding environment. Your clerical and keyboard experience will also be a good head start.
We offer comprehensive training that fully prepares you for the role. You will be sure to benefit from and be stimulated by the learning you will experience. Your understanding of medical terminology or experience in working with iPM and EMR would be an advantage but your enjoyment of a fast pace, expertise in keyboard skills, ability to multi task and first class communication skills are the attributes you will most need for this position.
What we are looking for?
Proven healthcare administration experience
The use of EMR (Electronic Medical Record) and iPM will be an advantage
Friendly, customer service driven individual who can communicate effectively
Proactive, organised and can work autonomously
Hours Availble:
Week 1
Monday 0900-17.00
Tuesday 07.00-15.00, 23.00-07.00
Wednesday 07.00-15.00, 0900-17.00,15.00-23.00, 23.00-07.00
Thursday 0900-17.00
Friday 23.00-07.00
Sunday 23.00-07.00
Week 2
Monday 07.00-15.00, 09.00-17.00
Tuesday 09.00-17.00, 15.00-23.00, 17.00-01.00, 23.00-07.00, 23.00-07.00
Wednesday 07.00-15.00, 09.00-17.00, 15.00-23.00, 23.00-07.00
Thursday 15.00-23.00, 23.00-07.00
Friday 15.00-23.00, 17.00-01.00
Saturday 09.00-17.00, 15.00-23.00, 23.00-07.00
Sunday 15.00-23.00, 15.00-23.00, 23.00-07.00
How to Apply
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.
Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services at recruitment@monashhealth.org.
Offers of employment can only be made once all required probity checks have been completed. These include:
reference checks
a clear Police Check conducted within the last three months
a current Victorian Employee Working with Children’s Check (or proof of payment for same)
proof of immunisation
A request to conduct probity checks does not guarantee that an offer of employment will be made.
As part of our selection process, you may be invited by email to participate in an on-camera video interview.
To comply with Victorian Public Health directions, all employees working in the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status. To support your application, and to be compliant with any public health orders in place at the time of, and during, your employment, you will be required to upload evidence of full vaccination against COVID-19. Acceptable evidence is a copy of a Government Official Immunisation History Statement or Digital Certificate showing all vaccination dates. It is a requirement of Monash Health to collect, record and hold vaccination information. Offers of employment will only be made to candidates who can provide acceptable evidence that they meet full vaccination status.
Contact Person
Name Position Phone Email
Debra Pearson Acting Clerical Team Leader 95548786
Raelene Walsh Nurse Manager 0418301881
Advertising Closing 13/06/2023
Request
Medical terminology, Customer service