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Form of work Competitive base salary + super + NFP salary packaging + bonuses + more!
Are you a results driven customer service professional, and enjoy a challenge?
"Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia
Do you want to make a difference and give back to your community?
Are you a results driven customer service professional?
Do you have a natural affinity to build relationships?
Do you enjoy the challenge of reaching targets?
If this sounds like you, we'd love to hear from you!
As an Employment in our Disability Employment Services team, you will be working with disadvantaged job seekers to assist them in finding and maintaining secure employment. You will be identifying employment opportunities with employers, build and maintain those relationships and provide ongoing support for both your customers and employers.
About WISE
WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training and support to disadvantaged members of our community. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates two highly successful socially inclusive social enterprises along with a range of other programs and services aligned to the needs in the community.
Please visit our careers page www.wiseemployment.com.au/careers-at-wise to find out more about WISE.
The role:
Provide customer-centric one-on-one support/case management to job seekers
Build rapport to understand their interests, skills and experience
Identifying and assess barriers towards employment and health management
Identify additional support requirements they might need, and liaise with the relevant stakeholders to make them available
Assist with resume, job applications and interview preparation
Source employment opportunities with potential employers, build and maintain those relationships
Network, develop and build relationships with potential employers
Ongoing post-placement support ensuring job seeker maintains employment
You will provide an outstanding level of customer service; motivating, encouraging and supporting our customers through their journey
Skills/Requirements:
Customer service experience in recruitment/sales or service delivery roles including stakeholder engagement/management
Outstanding communication skills, verbal and written
Excellent time management and organisational skills
Solutions focused, ability to multitask with good attention to detail
Positive, flexible and resilient attitude
Working knowledge of Microsoft Office
Have the right to work in Australia
Be fully vaccinated against COVID19
Satisfy requirements of National Police Check
Hold a current Drivers Licence & Working with Children Check
Why WISE?
Join a growing organisation making a difference in the community
Great workplace culture, a collaborative and professional team that cares about their people
Competitive salary package including base salary, superannuation and not-for-profit salary packaging
Company mobile phone and laptop
Reward and recognition initiatives
Ongoing focus on learning and development, career progression
Access to exclusive retail benefits and discounts
Access to a Diversity Day and the ability to purchase additional annual leave
Access to various healthy lifestyle initiatives and benefits
Please ensure you include a cover letter stating your residential location.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our recruitment team at jarrod.prosser@wiseemployment.com.au
Here at WISE, we actively encourage and welcome applications from candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTQIA+ community and Aboriginal candidates.
