Date Posted
Category
Salary
Job type
Work model
Level
Location
Unfortunately, this job posting is expired. Please click here to view related job postings.
Company

WooliesXSee more

addressAddressDarlinghurst, NSW
CategoryHuman Resources

Job description

About WooliesX


As a start-up business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data. To achieve our customer 1st strategy, we have combined the Digital, eCommerce, Customer Loyalty and Financial Services businesses to transform the customer experience under one banner - WooliesX.


Based in Surry Hills, our vibrant, innovative and energetic collaboration spaces empower our teams to innovate and deliver an exceptional experience for our customers - no matter whether they choose to shop in-store, or online.
We are an agile team who embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. As a team, we continually seek ways to pair, collaborate, support and learn from each other!

About the role

Working in an agile environment you will assist with; end to end user acceptance testing, signing off functionality changes according to business suitability, overall user experience, user design and set requirements.
You will also be required to support website updates and configuration changes including any incident management triage/resolution. With a focus on fulfilment and delivery aspects of the customer journey you will need to both establish and implement operational changes on a regular basis..
This is a very hands-on role with website configuration responsibility as a large part of the role, with a number of technical conversations continually taking place to help resolve problems with the best possible solutions.

Responsibilities will include, but are not limited to:

  • Help lead initiatives and work with stakeholders to resolve any potential problems.
  • Input to the solution design of all initiatives to ensure suitability for the operational environment and the optimum customer experience.
  • Configuration of new and existing functionality
  • Successfully complete manual user acceptance testing for each project and flag any potential defects with the project team.
  • Construct and execute test, verification and implementation plans to ensure functionality changes have no negative impact to end users.
  • Assist in the deployment of new functionality to our production environment.
  • Document and demonstrate to other stakeholders across the business how functionally works end to end.
  • Be an escalation point to investigate and resolve website issues reported by customers or other sources within a timely manner. Identify and deliver any proactive operational activity that can be taken to minimise negative impact to customers or business.
  • Occasional after hours and weekend support as required.


Who we are looking for

We are looking for talented, enthusiastic, and highly professional individual with excellent communication and stakeholder skills, with strong attention to detail and the ability to be both a self-starter and strong team player.
A great all-rounder who is comfortable working across the Business, Technology and Product & Domain, who can deliver a great experience to our audience by ensuring our propositions are brought to life through operational excellence and continuous improvements of woolworths.com.au and mobile app.

Required skills and experience includes:

  • Manual User Acceptance Testing (UAT)
  • Writing documentation including user manuals
  • Solid experience working within an agile framework
  • Experience configuring and testing digital platforms
  • Previous experience working with web and app development teams
  • SQL queries and data sets
  • Knowledge of HTML/CSS and JavaScript desirable
  • Previous experience working in an online retail environment is highly desirable
  • Tertiary qualifications and / or relevant industry certifications

Grow with the Group

Woolworths Group has announced it will be requiring Australian team members to be fully vaccinated against COVID-19 (subject to medical and religious exemptions).

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application.

Refer code: 285135. WooliesX - The previous day - 2022-09-20 05:08

WooliesX

Darlinghurst, NSW
Jobs feed

Market Development Manager - NSW

Egm Partners

New South Wales

Permanent

Manager Vehicle Maintenance - Transport for Brisbane

Sharp & Carter

Queensland

Permanent

Head of Program Management - Brisbane 2032

Sharp & Carter

Brisbane, QLD

Permanent

Group Planning & Performance Analyst

Sharp & Carter

Sydney, NSW

Permanent

Field Service Engineer

Sharp & Carter

Sydney, NSW

Permanent

Finance / Commercial Business Partner - Immediate Start

Sharp & Carter

New South Wales

$110,000-140,000 per year

Field Service Engineer

Sharp & Carter

Brisbane, QLD

Permanent

Government Accounts Payable & Payroll Officers

Adecco

Australia

$35.00-40.00 per hour

Yard Freight Officer / Forklift Operator

Centurion

Perth Airport, WA

Permanent

Bank Reconciliation Officer

Robert Half

Sydney, NSW

Permanent

Share jobs with friends

Related jobs

Experience Management & Operations Coordinator

Operations Coordinator

Macquarie University

Permanent

North Ryde, NSW

just now - seen

Operations Coordinator - Bathurst

Jb Hi-Fi

Bathurst, NSW

5 days ago - seen

Operations Coordinator Water Sewer

Leading Roles

$98,238 - $112,975 a year

Lismore, NSW

5 days ago - seen

Operations Coordinator

Pickles Auctions

Thurgoona, NSW

5 days ago - seen

Forest Operations Coordinator

Forestry Corporation Of Nsw

Wauchope, NSW

5 days ago - seen

Coordinator Waste Operations

Lake Macquarie City Council

$94,827 - $110,204 a year

Boolaroo, NSW

5 days ago - seen

Operations Coordinator

U@Mq

Ryde, NSW

5 days ago - seen

Operations Coordinator

Select Aust Sydney

Blacktown, NSW

5 days ago - seen

Legal Operations Coordinator

University Of Wollongong

Wollongong, NSW

5 days ago - seen

Transport Operations Coordinator

Ivory Group

Sydney, NSW

5 days ago - seen

Transport Operations Coordinator

Ivory Group

Sydney, NSW

5 days ago - seen

Cartage Coordinator (Transport Operations)

Seaway Agencies

Alexandria, NSW

5 days ago - seen

Cabin Coordinator- Maintenance Operations Centre

Qantas Airways

Mascot, NSW

5 days ago - seen

Operations Coordinator

Macquarie University

Ryde, NSW

5 days ago - seen

Operations Coordinator

Polaris Marine

$75,000 - $75,000 a year

Rozelle, NSW

5 days ago - seen

Operations Coordinator

Veolia

Sydney, NSW

5 days ago - seen

Cabin Coordinator- Maintenance Operations Centre

Atlamgroup

Sydney, NSW

6 days ago - seen

Logistics operations coordinator

Futureyou

$75,000 - $90,000 a year

Sydney, NSW

6 days ago - seen