Address Job Information
Work Experience
5+ years
Industry
IT Services
Salary
Negotiable depending on experience
City
Darwin
Province
Northern Territory
Country
Australia
Postal Code
0800
Job Description
Start your journey with us, today!
Scope of Works
Provide definitive and specialist advice on the functionality of various applications to meet the needs of the business.
Methodically investigate, analyse, review and document for the purpose of improving processes and systems.
Develop implementation plans for complex requests for change and evaluates risks to the integrity of the service environment inherent in the proposed implementations.
Diagnose and resolve complex technical problems in consultation with clients, external service providers and vendors.
Provide level two and three support to users/support team members to minimise user/system down time ensuring that appropriate action is taken to anticipate, investigate and resolve problems.
Requirements
Essential Skills and Experience
Experience with Linux and Windows, or ability to quickly acquire, and demonstrate a broad knowledge in IT Infrastructure, Security management, Networks and database administration skills.
Experience in configuring, managing and supporting complex information systems including drafting support documentation and reviewing, designing and implementing process improvements.
High level skills in systems analysis, including user requirements, technical specifications, implementation and maintenance.
Well-developed conceptual and analytical skills and ability to apply research, theories and evidence-based feedback and concepts necessary for generating effective solutions to support successful outcomes.
Experience in managing projects to meet time and quality targets.
Experience with assessing/evaluating risks and investigating, defining and resolving complex issues.
Participate in a 24 hour call-out roster and attend out-of-hours work as required.
Desirable Skills and Experience
Relevant tertiary qualification and ITIL qualification and / or competency at the Skills Framework for the Information Age (SFIA) level 5.
Previous experience working in a government
Personal Qualities required of Candidate(s)
Ability to identify the relationship between organisational goals and operational tasks, clearly communicate decisions, reasoning, goals and objectives and understand the clinical work environment and its influences to initiate and develop relevant goals, strategies and work plans.
Well-developed cross cultural communication, influencing and interpersonal skills with the ability to build and sustain productive relationships with a network of people from diverse backgrounds internally and externally.
Ability to think analytically and research widely, to identify solutions and resolve issues and to initiate and promote action supporting continuous improvement including being accountable for supporting and maintaining work products.
High level ability to be flexible, maintain Program focus, and manage change in an environment of continuous improvement and change.
Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
Services Personnel are also expected to abide (and confirm they will) by the DCDD Corporate Values of Honesty, Professional, Respectful, Accountable and Innovative.
Benefits
A track record of over 10 years of business in Darwin Northern Territory, Cloudstreet Consulting pride ourselves on treating our staff and our clients as people, with individual needs, goals and skills. By doing this, we have created a working dynamic that inspires outstanding loyalty from both our clients and our staff. We treat our staff with integrity, Equity and loyalty and we ensure that they are provided with the opportunity to use and further develop their skills to fulfil their career goals in IT industry.
Negotiable Salary based upon experience!
Contract extensions highly likely
Salary Sacrifice!
Relocation Assistance!
Advanced Payments!
Fantastic opportunity to work with the Northern Territory Government in the beautiful Top End
