Family Law Litigation Support Officer

This is an outstanding opportunity for a legal administrator to take on a position delivering services to vulnerable and disadvantaged people. In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry, searches and scheduling appointments. You will also help the other administrative staff to serve the front counter, maintain equipment and supplies, collect and distribute mail and pay accounts.

In this role you will:

• Manage administrative activities associated with a case file including opening, closing and archiving files; transcribing interviews; filing and service of documents; data entry and searches.
• Help the lawyer prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing summons/ subpoenas.
• Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant police material from the police station or prosecutions.
• Act as the first point of contact and manage all incoming calls including providing legal information, referral advice and help clients prepare applications and legal documents.
• Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also make bookings for rooms, videoconferences, flights, accommodation and hire cars.
• Ensure appropriate grants of aid are allocated to files, process requests for grants or extensions of aid using e-lodge, pay accounts, generate cheques and prepare submissions to grants for expensive case requests.
• Obtain court lists, organise material, coordinate and direct clients at court. Help counsel at conferences and attend court to take and relay instructions as required.
• Help with administrative activities including providing a secretariat function, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed.
• Actively participate in team planning and service improvement activities and comply with corporate responsibilities.
• Model the values of respect, quality and accountability.
• Maintain a high standard of practice through governance and risk management.