AddressWelcome to Abbott! We’re glad you’re here. We create better healthier lives every day at Abbott, and we invite you to be part our journey.
About Us
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
The Field Sales Manager role is an excellent opportunity to join our Structural Heart team to manage,develop and maintainthe Cardiac Surgerybusiness in your defined region.
Core Responsibilities
Territory Management
- Achieve sales targets and increase marketshare for assigned territory as well as providing input to the overall performance of the state.
- Actively implement and execute sales force effectiveness initiatives to help drive business growth.
- Utilise available sales analysis tools to assist in territory planning and utilise internal resources to assist servicing customers within your territory
- Develop relationships with and service key customer groups, identify and utilise key customer networks.
- Maintain up to date product knowledge and actively participate in education programs.
- Assist with product marketing and launches and provide market feedback on product and competitor activity.
Sales Management
- Set a vision of excellence in results for the team and motivate employees to achieve goals and objectives
- Manage priorities and set expectations
- Actively implement and execute on strategies to improve the sales force effectiveness of reports including, routine coaching of selling skills, review of business development plans and consistent performance feedback.
- Roll out marketing strategies as directed
- Develop relationships with key opinion leaders & customers to develop sales and business strategies in line with company strategies.
- Maintain and develop the corporate image / ethical reputation
Both functions
- Manage consignment stock requirements.
- Comply with customer service and other administrative requirements within the required timeframe.
- This role may require on-call responsibilities to fulfil your duties and some travel (rural, interstate and international)
- Have a sound understanding of, and comply with, the industry(MTAA) the AbbottCode of Conduct and Company Compliance requirements
- Handle and document customer complaints according to Abbott ANZ Field Event Reporting Standard Operating Procedure.
- Knowledge of and commitment to the requirements of the Quality Management System.
- Knowledge of and commitment to Work, Health& Safety responsibilities.
- Action any other customer complaints with relevant Abbott ANZ Business Unit.
- Execute the position and Business Unit responsibilities according to applicable AbbottANZ Standard Operating Procedures
- Develop and maintains new business, working closely with Physicians to become a source of education and information.
Supervisory/Management Responsibilities
- Manage the administrative requirements including case coverage, staff leave and travel requests.
Position Accountability / Scope
- In conjunction with senior management, sales managers and field staff negotiate major deals and oversee tenders with customers and other stakeholders.
- Lead bottoms up forecasting process, communicate forecasts to management, articulate reasons for deviations from plan numbers, and suggest strategies to close gaps or accelerate overperformance.
- Assist in negotiating major deals with customers and other stakeholder
Minimum Education and skills
- Tertiary qualifications in biomedical / engineering / medical science/ human movement or related field.
- Additional tertiary qualifications in business management are advantageous.
- Good Selling and influencing skills: Managing customer relationships, discovery of customer requirements, follow up of sales leads, demonstrating the products.
- Open communication and listening: Ensuring an accurate understanding and acting in a way that facilitates open exchange of ideas and information.
- Planning and organizing skills
- Proficient in using Microsoft Office Suites ie Word, Excel & Powerpoint.
Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.
In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.
We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.
