Field Service Leader

Innovate to solve the world's most important challenges

At Honeywell, we make a lot of incredible things. But most importantly, we make the future, and are looking for people to join our global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Our people are committed to each other and to the realisation of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognised for your passion to perform.

We are seeking an experienced Field Service Leader to join our Honeywell Building Technologies (HBT) team, based out of Melbourne, VIC. Reporting into the Senior Field Service Manager, you will be responsible for ensuring high quality delivery of Connected and Traditional services to Honeywell’s clients through management of the technical team

This role requires strong engagement with peers, other departments and customers to meet mutual goals and objectives. Effective management of workload, improvement of processes and systems, team management, client liaison and escalation, and working with other departments within Honeywell will be key to your success in this role.

Key Responsibilities

Drive a passion for winning and a need/culture for growth
Establish and maintain high standards of performance for self, direct reports, and others to maximise the team’s ability to meet business goals. deliver objectives and deliver growth
Overall financial control of team to agreed plan figures, with accurate monthly forecasting & management of team P&L
Drive Growth (revenue and GM improvement) within then team by providing outcomes for customers and utilising Honeywell technologies as enablers
Work with the Account and Operations teams to identify opportunities and develop strategic actions for growth within assigned account base
Management & Delivery of renewals projects including high level of management of customer and ensuring project milestones are achieved
Ensure outcomes are delivered in required timeframes and budgets

Key Experience, Qualifications and Capabilities

Minimum 5 years’ experience in a team leader/management role within a service / facilities management business
Technical Service background preferred (Mechanical, Electrical etc)
Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role
Ability to manage jobs and/ or projects to standards, budgets, and deadlines, this includes the ability to carry out risk assessments and complete forecasts
Strong people management and negotiation skills
Previous experience in change management, driving culture in the business

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So join us and let’s do this together.

Honeywell is an Equal Opportunity Employer and we support a diverse workforce. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Finalist 2019 AHRI awards – Best workplace diversity and inclusion program.

Qualified applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Additional Information
JOB ID: req391559
Category: Customer Experience
Location: 45 Grosvenor Street,,Abbotsford,VICTORIA,3067,Australia
Exempt

Negotiation