Finance Officer, Aps Level 4, Chief Finance Officer

About the team

The Financial Services Section is a high volume centralised processing unit that services the greater Department by performing accounts payable and receivable, credit card administration, expense8 business support, debt management and receipting functions, travel, fleet management, insurance and the overseas network. The Section works closely with other areas in Finance to deliver quality service and support to Departmental staff.

Our ideal candidate

• Ability and willingness to learn quickly and adapt to changing systems and processes.
• Good judgement, analytical and problem solving skills, understanding when to escalate issues.
• Ability to manage a high volume workload, sometimes within tight deadlines and display strong attention to detail.
• A sound understanding of the broader finance function and ability to cross-skill into other areas, including the ability to understand the PGPA Act and other policy or frameworks as required.
• Display initiative and communicate effectively with management.
• Be service-oriented with the ability to develop and maintain working relationships to meet the needs of internal customers and foster collaboration within the Corporate Division.
• Have good communication skills in responding to clients over the phone and via email.

What you will do

• Prioritise and process high volume, end to end accounts payable and/or receivable (including debt management and credit card activities), keeping within defined KPI’s.
• Follow-up, action and respond to enquiries over the phone and via email maintaining strong customer service standards.
• Identify key issues and escalate where appropriate. Assist with building solutions to these problems.
• Implement and maintain relevant policies and procedures, including WoAG policies.
• Engage with internal and external stakeholders as required.
• Participate in and identify business process/continuous improvement activities.
• Contribute to building and maintaining a high performing service delivery culture.
• Provide assistance to other team members, when required.

Eligibility

To be eligible for employment in the APS and the department, applicants must be Australian Citizens.

Security Clearance

These positions require a Baseline security clearance. The successful applicants will be required to obtain and maintain a clearance at this level.

Notes

A background in Finance is desirable.

How to apply

Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. Applications containing classified information may not be considered by the selection panel.

You are required to complete your application online. Provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 5000 characters (approximately 750 words) and should align to the job description.

You are also required to provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).

Accessible application documentation is available in other formats on request. Please contact recruitment@industry.gov.au or (02) 6276 1235 if you require assistance with your application.

Contact information

For more information regarding this opportunity, please contact:

Melina.Guyer@industry.gov.au (Credit Cards);

Megan.Skinner@industry.gov.au (Accounts Payable);

Daniel.Joyce@industry.gov.au (Accounts Receivable).

Learn more about the department

The department’s Enterprise Agreement and policies provide for a flexible working environment to assist staff balance their work and home life. Staff and managers work together to balance the operating needs of the work unit with the needs of the individual. Options may include full time/part time working arrangements, working from home or other arrangements as agreed by all parties.

The department is committed to a workplace culture that is respectful, inclusive, and diverse, where all employees have a sense of belonging and can bring their authentic whole selves to work every day. We encourage applications from Aboriginal and/or Torres Strait Islander people, mature age, people with disability, culturally and linguistically diverse people and people of the LGBTIQA+ community, including transgender, gender diverse, and intersex people. Please contact our Inclusion team at inclusion@industry.gov.au for a confidential discussion if you identify from any of these diverse backgrounds and would like to discuss this in more detail.

Please refer to our Applying for a position information for additional information on how to apply.

Select the links on the left-hand side of the page for more useful information about a career with the department.