Flagship Store Manager - Elizabeth St

Lead Australia’s most luxurious and multifaceted experiential retail location and create moments that deliver on David Jones’ purpose to inspire like no other.

The role

In its 185^th year, David Jones is in the midst of a dynamic organisational wide transformation as it transitions back into Australian ownership. With a focus on delivering our Vision2025+ strategy, the Store Manager for our Flagship location at Elizabeth Street in Sydney will be at the epicentre of creating luxurious experiential retail experiences for a global audience.

Leading a large and multifaceted team of sales, operations and experiential retail teams, you will be the quintessential brand ambassador for our brand partners, external suppliers and of course our global customer base.  As the destination that inspires with experiences and services like no other you will be responsible for delivering on this purpose while ensuring all commercial, team and operational objectives are delivered.

This is without doubt one of the most high-profile retail leadership roles in Australia and will provide an experienced executive retail store leader the opportunity to make meaningful impact across an iconic Australian brand.

***Please note that this is initially a 12-month limited tenure maternity cover contract***

Key Responsibilities include:

• Lead, inspire and coach a diverse team of passionate retail professionals to create experiences that inspire like no other
• Ensure all commercial objectives linked to sales, profit and NPS are overachieved
• Create meaningful and collaborative partnerships with all brand & concession partners
• Ensure our Vision & Purpose are translated in store and throughout each department from events, activations and refurbishment projects
• Play a key role in ensuring workforce planning principles are evolved continuously to meet service philosophy standards
• Represent David Jones positively out in market as the custodian of this iconic location

The ideal candidate will have:

• Has global department store experience or worked in a senior leadership role for market leading retail brands
• Proven ability to coach, inspire and develop capability of people/teams in their responsibility
• Has a relentless commitment to delivering inspiring customer experience moments
• Ability to collaborate/influence diverse stakeholder groups, brand partners and suppliers
• A consistent track record of overachievement against commercial objectives including NPS
• Ability to adapt at pace to the changing strategic needs of customers, the business or market
• High commercial acumen with a growth mindset to facilitate growth across the organisiation

Why work for us?

• Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
• A competitive base salary and access to company rewards and benefits
• Generous employee discounts across David Jones and access to partner benefits
• An additional day of leave for your birthday along with time to support charitable work
• Opportunities to support community partnerships across our Corporate Social Responsibility program
• Be a member of a company committed to sustainable practices, driving change in the retail landscape
• Ongoing training and development to pursue individual ambitions

About Us

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose.  We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions.  We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.