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Form of work At the start of the day or the end of one, is there anyone more welcoming than a smiling face? As a part of our Food and Beverage team, you’ll be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating memorable experiences across our restaurants and bars, room service and banquets.
Your day-to-day
Working across multiple Food & Beverage operations – restaurant and bars, room service and banquets
Whether first on shift, or last to leave; creating a warm welcome to everyone and setting the tone for each guest’s experience
Preparing and serving food and beverage to a high standard, highlighting promotions and maximising up-selling opportunities
Effective operation of Infrasys Point of Sale software
Ensure all financial transactions are handled in a secure manner
Strictly adhere to IHG policy concerning the Trade Practices Act, Gifts and Bribery and Data Privacy. Maintain all procedures and adheres to them within the IHG guidelines; with emphasis on hotel credit policy
Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs and use ESCAP as required
Champion the identification and reporting of hazards, and evaluate risks associated with them, and design and implementation of hazard control measures
Demonstrate a sound awareness of Crisis Management, HACCP & WH&S policies and procedures. This includes accurate record keeping for HACCP
What we need from you
Previous experience in a Food & Beverage/Restaurant & Bars related position is highly regarded
Qualifications in Hotel Management and/or Food & Beverage related field preferred
Excellent interpersonal skills. Bilingual or multilingual language skills are advantageous
Look smart – adhere to personal grooming and hygiene standards
Valid Western Australian RSA
Fitness – you’ll be on your feet most of the day with bending and kneeling. Sometimes you’ll need to lift, push and pull objects like furniture, crates and kegs up
to 23 kg – we have the equipment to support you
A team player, ability to work in a fast-paced environment and prioritise workloads, as well as assist in supporting the team with other duties as required
Flexibility to work a 24/7 rotating roster – nights, weekend and public holiday shifts are all part of the job
Motivated – your presence will impact your team and our guests; therefore, it will be important to stay motivated and energised
You must meet the legal requirements to work in Australia
