Address
Form of work
SalaryAbout us
Hawthorn Physiotherapy Clinic is a well established clinic in Hawthorn. We're a fun, friendly team who enjoy what we do. Our clinic is busy and offers both private consultations and pilates. We also provide the exclusive contracted physiotherapy services to in-patients at St Vincent's Private Hospital, Kew. Hawthorn Physiotherapy Clinic has been around since the 1970s meaning we have intergenerational families who have been coming for 30+ years. Our community is loyal and our team is highly experienced (and super friendly!).
The role offers great opportunity and experience within the Allied Health industry in a supportive environment. We see each of our staff as an individual and do our best to cater training and the environment to each persons needs.
The position
As the full time receptionist, you are the main face of the business and responsible for the day to day operations. We have several casual receptionists who support this role too. The position is 38 hours per week, spread over weekdays (no weekends). The roster does include some early mornings and also evenings.
Tasks & responsibilities
- Front reception duties, answering phone, processing payments and bookings.
- Diary management of our physiotherapists.
- Stocktake & stock ordering.
- Scanning and handling patient documents in a confidential manner.
- Meet and greet patients and building good rapport with a happy disposition.
- General tidying and cleaning of clinic space & equipment.
- Ensuring the towels are washed, cleaned and folded in a timely manner.
- Social media posts.
- Other office duties as requested by partners or practice manager.
Qualifications & experience
- Receptionist or Customer service experience preferred (but not essential).
- Experience with patient management software will be highly regarded (but not essential).
- We are looking for the right fit for our team so
About You
You are an orderly person who thrives in a busy work place.
You like people, are open, compassionate and fair.
You are a good multi-tasker, able to prioritise competing tasks and complete the jobs at hand.
You can remain calm at a fast pace.
You are a good problem solver and can think on your feet.
You are willing to take responsibility of the role, implementing and maintaining good systems and process.
You are willing to learn.
You have a good sense of humour & like being part of a team.
Regardless of your experience if this sounds like you, please apply!
Benefits
- Be part of a fun team in a busy physiotherapy clinic.
- Gap free Physiotherapy offered to all staff & their family
- Use of our gym space & equipment when available.
- Annual CPR training included.
Remuneration
$45000-$53000 includes leave entitlements (+ super at 10.5%). 4 weeks annual leave, 10 days personal leave.
Remuneration will be based on experience and can increase as you settle into the role.
