Address
Form of work
SalaryAbout the organisation
Organisation Name : Carpentaria
About the role
- Lead client services, influence staff buy-in and continue client engagement
- Accountable for business transformation embracing the NDIS
- Based in NT, Tiwi
The organisation:
Carpentaria provides Disability and Therapy Services for children, adolescents and adults, through Supported Independent Living, Short and Medium Term Accommodation, Pathways Program and Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy and Psychology). We deliver innovative and flexible services to empower people to thrive and live a great life, and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.
Carpentaria provides Disability and Therapy Services for children, adolescents and adults, through Supported Independent Living, Short and Medium Term Accommodation, Pathways Program and Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy and Psychology). We deliver innovative and flexible services to empower people to thrive and live a great life, and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.
The role:
The General Manager (GM) is responsible for leading client services and programs, staff buy-in and engagement across the organisations Independent Living Services. Reporting to the CEO the GM is responsible for the efficiency and sustainable growth and balance of the business across transitional accommodation services, Supported Independent Living, Short Term/Medium Term Accommodation, and respite options and independent living skill development (day program) activities. The GM will be a key member of the senior leadership team responsible for culture development and introducing an improved CRM. The goal of the GM position is to secure the functionality of business and to drive and lead strategic sustainable growth initiatives. The GM will act as a sector/industry thought leader promoting Carpentaria’s value proposition through advocacy and service improvement.
Reporting to the CEO the GM will be responsible for:
- Leadership and management of a cohesive independent living service across all program areas
- Implementing change and innovation, impacting new ways of influencing the sector
- Driving business transformation required to embrace the opportunities of the National Disability Insurance Scheme (NDIS)
- Providing high level leadership, organisation wide communication and engagement
- Ensuring Carpentaria are complying with NDIS guidelines and Framework
- Overseeing the operations of the organization to meet business goals and projections
- Collaborating closely with the CEO and producing reports on company operations
- Empowering staff with the leadership and resources they need to successfully complete operational initiatives
- Positively representing the company at all times through a success-oriented and professional demeanor
- Partnering with stakeholders and the Senior Leadership Team to accomplish short and long-term operational goals
- Measuring and reporting on operational performance and develop plans to improve relevant key performance indicators
- Ensure Carpentaria meets its statutory obligations including occupational health & safety obligations
The candidate:
You’ll be driven and show genuine passion for building capability within your team. In addition, you will offer:
- Qualifications in one or more of the following disciplines – health, allied health services, health administration or public policy
- Leadership and culture development particularly with remote team management
- Have a strong understanding of sector specific business improvement and performance management tools
- A strong work ethic, attendance and punctuality
- Demonstrated experience in an Executive role in a relevant field
- Demonstrated ability to identify and resolve complex problems
- Proven skill in strategic analysis
- A detailed working knowledge of the NDIS, the NDIA and the NDIS Quality and Safeguarding Commission
The offer:
The GM position is offered on an ongoing basis at a competitive salary plus superannuation, a vehicle and relocation support. In addition, you will be able to access attractive PBI/NFP salary packaging.
If you have exceptional skills in the above areas and are looking for a new and exciting challenge, please make an application by clicking the ‘Apply’ tab below to submit your resume in Word format. To confidentially discuss this role further, please feel free to call Alex Cooper from Johnson Recruitment on 0472 510 848.
This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment.
How to apply
#PBA1Please quote in application: General Manager, Independent Living Services via Pro Bono Australia.
Sector: #Community_Support_Services
