Date Posted
Category
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Job type
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HiltonSee more

addressAddressSurfers Paradise, QLD
type Form of work21 hours ago
CategoryTravel & Tourism

Job description

Before you get started... Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!

Why you'll love working for Hilton!

Access to the world's best Team Member Travel Program with highly discounted rates
Discounts of up to 25-50% on products and services in participating Hilton outlets
Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities
Complimentary Dry Cleaning, Parking and daily Team Member Meal

What you'll be doing?

As Groups Conference and Event Sales Manager you are responsible for overseeing the Commercial team working with the Hotel to achieve pre-established goals. Responsible for maximizing sales for groups and events to remain a hotel leader in the marketplace.

Maximise all Group, Conference, and Event revenue opportunities
Manage the commercial team to achieve planned and forecasted revenues and the department's Key Performance Indicators.
Ensure the Reservations and GCE Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contract
Answer customer queries in a prompt and professional manner
Manage team members performance in compliance with company policies and procedures
Recruit, manage, train and develop the Sales & Reservations team

What are we looking for?The successful candidate will be client and guest focused and will collaborate with the hotel team to drive the sales success of the hotel by building and maintaining excellent relationships across the Corporate, Travel and Catering functions.

Recent experience in a similar position
Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
Excellent selling capability and an ability and desire to coach selling techniques to their team
Commitment to delivering a high level of customer service
A positive can-do attitude and excellent communication skills
The flexibility to respond to a range of different situations
The drive and ability to work under pressure using your creativity, tenacity and initiative

Travel the world and grow your career with Hilton
Refer code: 826924. Hilton - The previous day - 2023-05-25 06:58

Hilton

Surfers Paradise, QLD
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