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Qantas Campus by AccorSee more

addressAddressSydney, NSW
CategoryHospitality

Job description

Qantas Campus by Accor is  looking for a superstar to join their Guest Relations team on a Full-Time basis for an early January 2023 start. 

At Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We place people at the heart of everything we do. 

Accor operates a selection of Qantas Lounges globally, bring our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world. Qantas campus is the airlines Global Headquarters which is located at Mascot. The campus- style facility accommodates thousands of staff and features an auditorium, retail spaces and meeting suites. 

Our team provides exceptional service at Qantas Campus lobby, in the meetings rooms and on the switchboard, to ensure total customer satisfaction to our guests: Qantas staff and visitors. 

Your day will be spent providing a welcoming environment and efficient service:

  • Be the first point of contact for our guests and visitors
  • Be responsible for completing a wide variety of front office tasks
  • Assisting guests with requests and organising visitor passes
  • Confidently handling issues or complaints which may arise
  • Responding to emails and phone queries professionally 
  • Coordinating and presenting the meeting rooms as required

This position is an excellent opportunity for an experienced people-person, who wants stability of working hours and their weekends and nights free. We also offer great benefits including:

  • Join a team of friendly and experienced professionals who love what they do
  • Employee benefit card offering discounted rates at Accor worldwide
  • Discounts at a wide range of partners including Europcar, Samsung 
  • Become a Heartist and work in an environment where we encourage you to be your authentic self every day
  • Be part of two iconic companies - Qantas and Accor

As our next team member you will be friendly and approachable, with confidence in providing excellent customer service and working as part of a team. Ideally you will have hotel or corporate reception experience.

Interested? We would love to hear from you, so please apply via the link.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Refer code: 321706. Qantas Campus by Accor - The previous day - 2022-11-24 14:17

Qantas Campus by Accor

Sydney, NSW
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