Address
SalaryPrimary Details Time Type: Full time
Worker Type: Employee
Location: Sydney or Melbourne
Type: Permanent, Full time
Your part in a changing world
At QBE, our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance.
The role
We have a new and exciting opportunity to join QBE as the Head of Agency, Partnerships reporting to our General Manager, Partnerships. Working alongside your peers on the Commercial Leadership Team you will be responsible for leading our brand in the Agency Partner space. In this role you will directly manage QIA's underwriting agency facilities delivering effective and efficient customer service for all underwriting agency business, to achieve growth and an underwriting profit from all underwriting agency business.
How will I help?
A day in the role may look a bit like this….
Develop and implement product strategies to underpin product profitability and sustainable growth
Achieve growth and an underwriting profit from all underwriting agency business
Contribute to the refinement of processes and procedures to improve systems and procedures relating to the portfolio
Monitor and review internal reporting processes to ensure they meet executive management, corporate, regulatory and statutory requirements
Provide a framework to encourage and support portfolio analysis to develop effective and efficient underwriting practices
Develop strong working relationships with stakeholders including distribution, actuarial, legal and compliance, marketing and reinsurance
Deliver effective and efficient provision of customer service for all underwriting agency business
Foster relationships with the major intermediaries, negotiate deals and represent the company with external parties
Take accountability for Profit & Loss statements
Lead a team of motivated and experienced colleagues
What do I need?
To be successful in this role you will have at least 10 years industry experience with, with at least 2 years in a Product Manager/Portfolio Manager or Leadership role. You will also have;
Solid leadership experience and engagement skills
Strong commercial acumen with experience in senior stakeholder management
Advanced planning, organisational and project management skills
Substantial experience in managing a general insurance business
Working knowledge of P&L, portfolio and other financial metrics
Advanced knowledge of risk management processes, performance management and analysis of systems and process
We are here to support you
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
12 weeks’ gender-equal flexible leave for all new parents, including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBE’s Family Domestic Violence First Responder Network
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
Join us
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won’t be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at
Application Close Date: 12/09/2022 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
