Housing Officer

Job description

Agency Department of Infrastructure, Planning Work unit Housing Property Services

and Logistics

Job title Housing Officer Designation Administrative Officer 4

Job type Full time Duration Ongoing

Salary $71,091 - $81,611 Location Tennant Creek

Position number 30280 RTF 261231 Closing 23/02/2023

Contact officer Anthony ODonohoe, Manager Housing Property Services on 08 8951 5603 or

Anthony.ODonohoe@nt.gov.au

About the agency https://dipl.nt.gov.au

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=261231

Applications must be limited to a one-page summary sheet and detailed resume

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Under the agency’s Special Measures recruitment plan eligible Aboriginal applicants will be granted priority consideration for this

vacancy. For more information on Special Measures plans, go to the OCPE website.

Primary objective

Provide high-level administration and data entry support for asset management and contract operations to enable the Department

to meet its responsibilities and achieve its housing program outcomes. This position is responsible for monitoring work orders to

ensure work is undertaken by housing maintenance contractors in accordance with agreed timeframes, as well as processing

invoices in line with relevant contractual obligations.

Context Statement

The Administration Officer is the principal source of information and advice in relation to implementation and management of

contractor service reports (work orders) and the payment of invoices for Remote Public Housing, Government Employee and

Industry Housing in individual communities and regional areas. Administration support is provided to Property Contract Officers,

Property Services Manager, external contractors, Government and non-government agency representatives.

Key duties and responsibilities

1. Provide administrative and contract support and advice by providing professional and timely responses to requests for

contractor service reports and the raising of work orders, using relevant mainframe systems, to ensure relevant program

objectives are met.

2. Manage timely payment of contractor invoices, ensuring accurate records are maintained to comply with departmental

guidelines and contractual obligations, as well as relevant legislation.

3. Use and maintain a range of computer programs and databases (e.g EIMS, TRM, ASNEX, AIS) to ensure the effective reporting

and administration of housing maintenance and contracts.

4. Undertake specific projects for the work unit as directed by the Property Services Manager.

5. Coordinate, prepare and distribute meeting agendas and minutes for contract meetings as directed.

6. Provide supervision and operational support and training to the Administration Support Officer.

Selection criteria

Essential

1. Demonstrated experience in providing high level administrative assistance and support to a business unit.

2. Proven ability in ensuring accurate financial, contractual and procurement processes and delegations are adhered to, as well

as sound experience in record management.

3. Proven ability to successfully plan, prioritise, organise and manage multiple tasks, work under pressure and deliver quality

output within required timeframes.

4. Demonstrated experience in using a range of software and mainframe data systems.

5. Demonstrated ability to negotiate confidently and communicate effectively including verbal, written and listening skills, in

particular with varying levels of stakeholders, including people from diverse cultural backgrounds.

Desirable

1. Sound knowledge and understanding of the functions of urban and remote Housing, or the ability to quickly obtain, including

the ability to interpret and apply relevant policies, systems and legislation.

2. Experience of dealing with urban and remote contractors.

Further information

Applicants should familiarise themselves with the NTPS Capability Framework which applies to all NTPS employees. CLF 4 outlines

the capabilities that are required for this vacancy. The CLF is available here.