AddressAbout Connectiv
Connectiv are a Telstra Enterprise Partner based in Osborne Park with an excellent industry reputation (Telstra Enterprise WA Partner for the 4th consecutive year) and a goal of making the complex simple for our customers by delivering the right technology solutions to business challenges.
Connectiv fosters a company culture where everyone is willing to assist each other, and knowledge is always shared. Staff are supported and developed with training, courses, and coaching.
The Role
The Managed ICT Services team has an ideal opportunity for a full-time team member based in our Osborne Park office. The role will report to the Service Delivery Manager and will work closely with the team during normal business hours Monday to Friday. Regular duties will include providing support to our managed clients, resolving issues, and occasional project tasks.
In this role, customer experience is always the highest priority. We are looking for someone who has the drive to find solutions, improve efficiency, and be willing to respond to challenges.
The majority of the work is performed from our Osborne Park office with some travel to customer visits within the Bunbury area, regular working from home hours each week are also available after an initial training period.
ESSENTIAL REQUIREMENTS
- Eligible to work in Australia
- Approachable, proactive, and friendly with a can-do attitude
- TAFE diploma in computing science or related field completed within the last five years
- 1 year’s technical Servicedesk experience
- 1 years’ prior experience within a customer service role
- Valid driver’s license
REQUIRED KNOWLEDGE
- Windows OS
- Microsoft 365
- SharePoint
- Storage and backup solutions
- Remote desktop environments
- Administration of Active Directory and Exchange
- Installation and configuration of desktop and notebook hardware
- Application configuration and deployment
How to Apply:
If you believe you are well suited for the role, and would like to join our team, apply with your résumé and a cover letter outlining why you are the best fit for Connectiv.
Connectiv is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. As we prefer to manage all sourcing directly, introductions via agency will not be accepted.
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 June 2024
- Expected salary: $60,000 - $75,000 per year
