Ict Support Engineer - 263212

Designation / Job title : ICT Support Engineer - 263212

Number of Positions: 10

Location: Tech Mahindra – Sydney – NSW – Australia

Primary or Mandatory skills: -

1. SCCM, Exchange, Citrix, Vmware, SQL,

2. Azure, Datacenter management

Good to have skills: -

1. Problem solving

2. Teamwork

3. Initiative

Detailed Job description: -

Responsible for supporting, securing, and monitoring all administrative functions necessary for the efficient operation and supporting the Wintel, Azure, Exchange, SCCM, SCOM, Backup, Citrix, VMWare and SQL server environment.

· Perform Windows Server administration for availability, patching, health, capacity, commissioning and decommissioning in VMWare and Nutanix.

· Administer Active Directory sites and services, configurations and implementations of new environment

· Manage VMWare ESXi including configuration, upgrade, provide best practices and troubleshooting issues

· Patch deployment to servers and Workstation (Desktop, Laptop, Tablets) via SCCM in monthly basis.

· Manage Mailboxes, configuration, troubleshooting and fixes in MS Exchange environment

· Citrix administration to install, configure and publish applications and desktops

· Cross skilled as SQL DBA to manage and maintains SQL DB’s

· Manage, configure and troubleshoot Active directory Federation Services

· Manage, configure and troubleshoot Distributed File Systems

· Manage, configure and troubleshoot Terminal services

· Manage, configure and troubleshoot Certificate Authority services

· Security patching process and procedure for Critical and regular vulnerabilities

· Maintaining Data Centre

· Installing, configuring and troubleshooting L2 level support on Backup (TSM) and Storage (Nimble)

· Aligned with Major incident process, problem management, change management and request fulfilment using ITSM process (Tools used Service Now)

· Performing Service recovery for Windows based server / Application on monthly basis as per TransGrid requirement.

· Currently working with Vendor on migration of Virtual machine from VMWare to Nutanix environment.

· Provide Training for system process to cross skilling staffs or train on new system procedures for shift left.

· Create KA for systems or system functions specific to customer

· System Procedures (Patching Documents, Server Commission, Server Decommission)

Job Type: Full-time

Salary: $110,000.00 – $130,000.00 per year

Schedule:

• Day shift

Application Deadline: 03/11/2022