AddressWho are TSA?
TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.
About the role:
HCF is Australia's largest not-for-profit award winning health fund. Their members-first philosophy is simple – be there for their customers when they need them and go out of their way to make the HCF experience a good one!
What will you do:
- Assist customer with the health claims requirements
- Navigate solutions based on the customers needs
- Accurately record detailed customer interactions
- Follow up work on claims
- Promote HCF products when applicable
- Work a rotating roster between Monday - Friday 7.45am – 6pm (7.6 hour shifts)
- Commence 16th September 2022
- Complete 10 days of fully paid training in the comfort of your own home
- Hybrid working - after your training, you would be required to attend our Troode Street office every 2nd Wednesday. Flexibility may apply
What you need:
A genuine passion and care for the customer
Demonstrated customer service experience
The drive to learn new skills
A proactive approach to work
An empathetic approach to customer
To work from home you must have a fixed internet connection
You must be located in West Perth
Evidence that you have received two doses of a recognised COVID-19 vaccine
Have full working rights within Australia
This is your opportunity to develop and grow in a stable, full time position. Submit your resume today and begin your new career with TSA!
Check out our social media pages:
- Website: https://tsagroup.com.au/
- Instagram: tsa_group_
- LinkedIn: https://www.linkedin.com/company/tsa-group-australia/
