Incident Response Senior Manager

Responsibilities

Work for a global FMCG company with some of the world’s most trusted and iconic brands.
Be part of an exciting business where employees are recognised and career growth is supported.

With a large portfolio of food and beverage brands, PepsiCo Australia & New Zealand employs more than 1500 people across ANZ at Smiths Snack Food Company, Bluebird Foods NZ and PepsiCo Beverages. With global brands like Doritos, Gatorade, and Pepsi Max, we also make some home-grown favourites such as Smith’s Chips, Red Rock Deli, Twisties, and our Bluebird NZ snack brands. PepsiCo was recognised as a Top Employer in both Australia and New Zealand in 2021 and 2022, one of only 16 organisations globally to earn this certification.

PepsiCo has been recognised as an Employer of Choice for gender equality for the past 10 years and is one of the leading organisations in this space. We also believe in our sustainability strategy, that there is an opportunity to change how the world distributes, consumes, and disposes of food and beverages and we aim to use our scale, reach, and expertise to help build a more sustainable food system that can still meet human needs for enjoyment and continue to drive our economic and social development.

To continue our success, we currently have an exciting opportunity to join our Global IT team as an Incident Response Senior Manager, located out of our Chatswood head office in Sydney Australia.

Reporting into the Cyber Fusion Centre Director, here is your opportunity to oversee and lead the Cyber Security team in Australia (5 people), and be responsible for the identification, response and mitigation of sophisticated threats to PepsiCo computer networks.

Key Accountabilities:

• Conduct incident response activities, including advanced investigations to identify potential intrusions and to develop remediation guidance, minimizing risk exposure and production down-time
• Coordinate and drive efforts among multiple business units during response activities and post-mortem
• Routinely develop and update incident response playbooks to ensure response activities align with best practices, minimize gaps in response, provide comprehensive mitigation of threats, and ensure readiness to an everchanging threat landscape
• Maintain a professional communicative relationship with clients and management across multiple business units to provide information throughout incidents, problems and change management cycles via both written and verbal communications
• Engage with renowned external workgroups/organisations to stay up to date with Information Security practices, trends, and predictions
• Build incident metrics and insights to help Leadership make sound strategical decisions, and to improve CFC and Information Security maturity
• Develop talented Information Security individuals and support local team’s growth

Qualifications

Qualifications, Skills & Experience:

• 7-10 years’ experience in Information Security (particularly within an Information Operations/Incident role), with a tertiary qualification in Information Technology and relevant technical security certification
• Hands-on troubleshooting, analysis, and technical expertise to resolve incidents and service requests; previous experience in troubleshooting day-to-day operational processes such as security monitoring, data correlation, security operations, etc.
• Strong working knowledge across at least three of: host-based antivirus, anti-spam gateway solutions, firewalls, IDS/IPS, server and network device hardening, data loss prevention, forensics software, vulnerability management, and/or website security
• Competence in using both internal and external ticketing systems for ITIL-based incident, problem, and change management
• Proven experience performing analysis of security events and incidents to determine root cause and provide resolution, working extremely well under pressure
• Strong customer focus with excellent communication skills to influence and engage all levels of the organisation
• Ability to proactively seek out improvement opportunities and contribute to the development of programs involving a multitude of areas and stakeholders
• Great ability to manage time and prioritize tasks

What we can offer you:

• Flexibility with work hours and work location
• Health initiatives through our Health and Wellness programs
• Personal and professional growth opportunities through Learning Offerings online

We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career.

Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment.

You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported.

We are committed to recruiting, training and retaining high quality people.

Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team.

PepsiCo’s hiring process:

• Submit your application
• Interview(s) and skills evaluation
• Online Assessment process
• Reference and background checks

At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within. We encourage women, people with a disability, Aboriginal and Torres Strait Islander, LGBTQI+ and people from culturally and linguistically diverse backgrounds to apply.

In applying for this position, you consent to your personal information being provided to PepsiCo for use in accordance with PepsiCo’s Privacy Policy which can be found at the bottom of the page on PepsiCo’s website www.pepsico.com.au