AddressEstablished in 1977, KING an iconic Australian furniture designer, manufacturer and retailer that prides itself on design, innovation, and comfort.
Family owned and operated; KING is now a global business with Showrooms in 7 countries including 2 manufacturing sites. Our global operations are managed out of our Turrella Office located in Sydney’s South, with a purpose built Warehouse and Distribution centre in Smithfield, where we offer a hybrid working environment, working from home and office.
At KING we create simplicity in both living and in our working life.
About the role
Due to internal promotions, we have a fantastic opportunity available for two IT Officer’s to be mentored, coached, and developed to attend to Level 1 support enquiries. In this busy role, we offer you full training to enable you to look after all areas of IT, including networking, telephones, in-house system, support the KING showrooms. warehouse depots and managers whist providing proactive customer service.
This is a great role for someone fresh out of university or TAFE, who is looking to grow their skills and be part of a collaborative, supportive and progressive team. To be successful you will be able to identify needs, answer requests and work with limited supervision on a broad range of IT tasks. This role is to be performed on site based in the KING Turrella head office.
Your Typical Day
- Maintain Databases of User Accounts.
- Set up and close down meeting rooms including general housekeeping.
- Service, monitor and manage Helpdesk.
- Preventative maintenance - updates of printers/Software upgrades/installs.
- Install and set up new computers, laptops, routers, printers and wireless networks.
- Beta testing software changes made by programmers.
- Identify bugs in system and advise programmers
- Assist customers with support requests and escalate as required in a timely matter
- Create and Maintain Internal System Documentation.
- Provide Level 1 Support and assist Level 2 & 3 IT Team Members in various Tasks.
Full training will be provided. You will between the hours of 8am to 6pm (8am to 4pm or 10am to 6pm) on a rotating roster or fixed roster. The choice is yours!
About you
- Be tertiary qualified with a Degree or Diploma in IT.
- Entry to 1 year experience working in a Level 1 support role.
- Familiar with Microsoft 365 Products and service, Windows/macOS/iOS operating systems (not essential).
- Familiar with desktop and laptop hardware components.
- Excellent verbal and written communication skills, with attention to detail and flexible approach.
- Thirst to learn with the ability to pick up things quickly in a fast paced and agile environment.
- Confident to ask questions to investigate and trouble shoot.
- Knowledge of IPV4 Networking and basic understanding of Wireless Technologies.
- Ability to multitask and prioritise to meet deadlines.
- Be a team player who is collaborative and or able to work autonomously.
- Brings a proactive and positive approach to everything you do.
KING benefits and our offer to you
We understand when you buy a piece of furniture it is a big investment, as is our investment and commitment to our people.
- Attractive and competitive salary
- Free onsite parking and close to transport
- Family feel atmosphere as you work within our dynamic and supportive team
- Modern design and renovated office environment with modularity to suit your work style
- Full kitchen, coffee machine, free breakfast and snacks provided
- Generous employee, family, and friends’ discounts
- Continued learning and development opportunities
- Discounted health insurance
- LifeWorks assistance to support your well being
- Australian owned company with a growing global footprint and promotion within
- Paid Parental Leave
KING is the place to be. Take the first step in joining our team by selecting apply now! For more information, please call Carla Treuer for a confidential discussion on 0400 988 ***.
KING is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
To be considered for this role you must be an Australian Citizen or Permanent Resident with full working rights to work and live in Australia/New Zealand.
Agencies please do not apply.
