Company

OrontideSee more

addressAddressHenderson, WA
CategoryIT

Job description

About Orontide

Orontide is a leading Western Australian company providing specialist engineering, fabrication, preservation, and integrity maintenance services to the Oil & Gas, Mining, Naval Defence, Marine and Commercial Industries.

We are currently seeking a motivated and experienced IT Support Officer for a front facing permanent position based in Henderson.

Reporting directly to the IT Coordinator, the IT Support Officer will assist to ensure all computer systems run efficiently. This position will also assist the ongoing systems support and development, maintenance of the company intranet and website, as well assistance internal IT issues.

About the Role

  • Front facing IT and Management of Inhouse IT functions
  • Setting up new users, resetting passwords
  • Setting up new email accounts, email forwarding, out of office notifications, 
  • Assisting in the setup of new devices such as notebooks, PC's, tablets, phones 
  • 0365 and Exchange incident response and request fulfillment
  • End User Computer preparation and setup
  • Security incident response
  • Azure and Active Directory Administration (Tier 1 / 2)
  • OneDrive and SharePoint incidents response and request fulfillment
  • Networking troubleshooting
  • Laptop/Desktop troubleshooting
  • WAN/LAN troubleshooting (Tier 1 /2)
  • User login issues
  • Router troubleshooting (Tier 1/ 2)
  • End-User service and Peripheral troubleshooting
  • Follow and create Knowledge Articles to resolve incidents/requests 

The ability to also assist with higher duties as and when required;

  • Providing onsite and remote IT support for end users at within Henderson and Pilbara/Bunbury offices.
  • Managing IT infrastructure including network, server, storage, telephony and associated technologies to ensure system run efficiently. 
  • Maintaining data and network integrity and security. Responding to incidents and resolving problems throughout the information system lifecycle, including the implementation of remedies to prevent future incidents compliance to ISO27001 standard. 
  • Managing the Microsoft Active Directory domain, exchange server, applications and backup/recovery systems along with the hybrid on premises and cloud infrastructure. 
  • Oversee ICT system across the group and identifying opportunities for improvement.
  • Develops long range and short-range plans and schedules for the acquisition and installation of equipment, including transition from old to new procedures
  • Undertaking negotiations with suppliers of hardware and software. Liaising and managing vendors/suppliers for IT optimization upgrade project. 
  • Implement corporate information strategies from statements of direction and follow them through to end-user operations and training

To be successful for this position, you must possess the following:

  • Tertiary qualifications in Information Technology.
  • High level of all round communication and interpersonal skills
  • Proven track record of achievement in management of large IT projects.
  • Ability to make decisions and follow through on decisions
  • High interpersonal skills
  • Ability to function within team environment
  • Self-starting and able to work with minimal supervision.
  • Previous experience with VMware/ Hyper-V Microsoft Windows server / Active Directory / Exchange / SQL Microsoft Azure / 365 Veeam Backup and Cyber security fundamentals, would be highly regarded.

Why Orontide?

Here at Orontide, we embrace change, new ideas and promote a culture of innovation, respect and equal opportunity. Our stimulating and challenging work environment will present you with many opportunities to grow, develop and improve your skills. We also offer:

  • Fantastic Company Culture
  • Career Development
  • Weekly Pay

Orontide is an Equal Opportunity Employer, and we encourage applications from female and Aboriginal and Torres Strait Islander candidates. Orontide embraces cultural diversity and inclusion, and we welcome applications from all backgrounds.

Refer code: 2250477. Orontide - The previous day - 2024-05-23 08:30

Orontide

Henderson, WA
Popular Support Officer jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

It Support Officer

Support officer - multiple

Face2Face Recruitment

Pegs Creek, WA

just now - seen

Business Support Officer

Department Of Education

Morley, WA

just now - seen

Workplace Support Officer

Department Of Education

Roebourne, WA

just now - seen

Policy Support Officer

Department Of Finance Wa

Osborne Park, WA

13 minutes ago - seen

Governance Support Officer

City Of Busselton

Busselton, WA

18 minutes ago - seen

Business Support Officer

Department Of Education

Padbury, WA

53 minutes ago - seen

Support officer

Hoban

Broome, WA

3 hours ago - seen

APS 3 - Participant Support Officer

Hoban Recruitment

Joondalup, WA

3 hours ago - seen

Support officer

Chandler Macleod Group

Joondalup, WA

3 hours ago - seen

Support officer - multiple

Face2Face Recruitment

Boulder, WA

3 hours ago - seen

Customer service/ Admin & Office support

Kalexpress

Welshpool, WA

4 hours ago - seen

Executive Support Officer

Shire Of Toodyay

Toodyay, WA

4 hours ago - seen

Administration and Office Support

Keen Bros. Pty Ltd

Maddington, WA

5 hours ago - seen

Administration Support Officer (RTO)

Airflite

Jandakot, WA

5 hours ago - seen

Customer Service Support Officer

Chandler Macleod Group

Perth, WA

5 hours ago - seen

Business Unit Support Officer

Water Corporation

Perth, WA

5 hours ago - seen

Business Support Officer/Office Coordinator

Rps Group

Perth, WA

5 hours ago - seen

APS3 Participant Support Officer - WA

Chandler Macleod Group

Joondalup, WA

5 hours ago - seen