This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
About Baxter
Baxter provides a broad portfolio of essential Renal and Hospital products, including home, acute and in-centre dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; surgery products and anaesthetics; and pharmacy automation, software and services.
The company’s global footprint and the critical nature of its products and services play a key role in expanding access to healthcare in emerging and developed countries. Baxter’s employees worldwide are building upon the company’s rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.
The Role
Key Account Manager is a pivotal role to identify, develop and manage customers’ needs. This role will build relationships with Key internal and external stakeholders for Injectables and Inhaled Anaesthesia products within the defined territories.
Based in Brunswick, this role will work closely with Healthcare Solutions Team in executing commercial strategies and responding to tenders. With high focus on launch excellence, this role will take lead in understanding customers’ need and supporting marketing team in building strategies for success.
Key Responsibilities will include:
Develop relationships with all key stakeholders (Director of Pharmacy, Procurement Manager, State Health Category Manager, Anaesthesia Department, Medicine safety Manager, Hospital Wholesaler)
Develop a deep understanding of the current and future Pharmaceuticals products
Conduct regular business review meetings with the Key Accounts to uncover opportunities to grow business and identify gaps
Develop and manage key customer relationships driving increase in Sales in these accounts
Ensure all sales opportunities, sales calls and campaigns are captured in Boost timely and monitor the progress
Liaise with Healthcare solutions manager to effectively relay key messaging to target executives
Contribute to proposals and submissions to new business opportunities and tender responses within defined territories.
Provide market information and any other relevant data as required to the product manager/sales manager
Required Background and Skills
The role will ideally suit someone who has proven experience managing key accounts preferably in Generic Pharmaceuticals or speciality pharmaceuticals. You are a go-getter and enjoy building and maintaining customer-centric relations.
Tertiary qualifications in a related discipline e.g. Pharmacy, Science, Business, Marketing, Nursing
Proven experience in Key Account Management preferably in Generic Pharmaceuticals or speciality pharmaceuticals
Strong customer focus and high level of communication skills, organisation, problem solving and planning
Strong understanding of identifying Pharmaceuticals key stakeholders
Skills in negotiation and contract/tender management.
Demonstrated ability to manage own time and work to deadlines
Current Australian Driving license
Strong computer program skills (e.g., Salesforce, Microsoft Office Suite)
Why Baxter?
At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively.
Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.
We are proud to be recognised among the top 120 companies for the seventh consecutive year as an Employer of Choice for Gender Equality for delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of women at work. We are also pleased to be the winner of the 2021 & 2019 Women in MedTech Champion Company Award.
Baxter recognises the importance of flexible work arrangements, and we offer remote and hybrid arrangements so that our employees can have work/life balance and support their health & wellbeing.
We are proud to introduce BaxFlex, where we maintain our workplace flexibility philosophy while also realising the benefits of connecting in-person on-site.
Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our .