AddressTransform dream kitchens into reality with your design expertise! Join our team as a Kitchen Designer and bring innovation, style, and functionality to our customers' homes!
About Our Clients:
Our clients are committed to turning kitchen dreams into reality. As a Kitchen Designer/Consultant, you will be a key player in this transformation process, providing innovative solutions and meticulous attention to detail. We are seeking a talented Kitchen Designer/Consultant with strong consulting and customer service skills to join our team and help deliver exceptional designs
Key Responsibilities of the Role:
- Customer Engagement
- Enhance the customer experience and drive sales of kitchens and cabinetry through outstanding customer service and design excellence
- Take the time to understand each customer's needs, preferences, and budget to craft personalised design solutions
- Utilise all available tools to effectively present and demonstrate design concepts to customers
- Conduct showroom consultations and offer expert advice to both walk-in and scheduled customers
- Provide timely and relevant estimates to assist customers in their decision-making process
- Maintain excellent communication with customers, keeping them informed about the progress of their quotes and estimates
- Address customer queries promptly and effectively, delivering customer-focused solutions
- Team Collaboration
- Collaborate closely with showroom staff to deliver exceptional customer service
- Assist in maintaining a clean, organised showroom with up-to-date and well-maintained displays
- Work with factory and design teams to meet customer requirements and expectations
- Communicate with the production team to address customer support and queries
- Be a supportive, positive team member, actively participating in team meetings and contributing to a collaborative environment
- Uphold and adhere to company policies
- Technical Skills & Development
- Provide creative and practical design solutions that meet or exceed customer expectations
- Educate customers on the advantages and disadvantages of different materials to assist in their selection process
- Guide customers in choosing products that meet their needs
- Verify measurements provided by customers or taken by our clients' check measure service
- Audit designs to ensure they are production-ready
- Prepare and distribute promotional materials, flyers, and information as needed
- Handle showroom and phone inquiries, and schedule consultations
- Schedule in-home visits and check measures, manage payments, and set up new jobs
- Commit to personal development and continuous learning
- Promote and participate in the introduction of new technologies and continuous improvement initiatives
- Qualifications
- Proven experience in kitchen design or a related field
- Proficient in Cabmaster software or similar design software
- Strong customer service and consulting skills
- Excellent communication and interpersonal abilities
- Ability to work collaboratively in a team environment
- Strong attention to detail and problem-solving skills
- Commitment to continuous improvement and personal development
- Our team
- Be part of a passionate, dynamic team dedicated to excellence in design and service
- Make a significant impact on customers lives through your creative solutions
- Enjoy continuous learning and development opportunities
- Thrive in a supportive and positive work environment that treats each other like family
If you are a creative, customer-focused problem solver with a passion for design, we would love to hear from you. Apply now to join our team and help us create beautiful, functional kitchen spaces for our clients.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
