Address
Form of work Opportunity to make a difference in a purpose-led organisation
Hybrid way of working – work/life flexibility options
Not-for-profit salary packaging tax free benefits, increasing your take home pay!
The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society - we truly care about what we do and the difference we make to people’s lives. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. We have a continuing commitment to engaging and retaining our people who are recognised for their achievements and are offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.
Your new role:
Reporting to the Cloud and Network Services Team Leader, the L3 / Infrastructure Engineer will keep existing networks, infrastructure/servers and cloud systems running reliably and securely to meet Society’s business goals and objectives, to support and build additional systems as part of new systems projects and to ensure users are supported with Tier 2 and Tier 3 queries and requests.
Your responsibilities:
Develop, design, implement network \ infrastructure \ servers \ storage \ cloud \ systems solutions that meet business requirements and adhere to current architecture standards to support the systems and services used by the organisation.
Evaluate new technologies, undertake financial and cost analysis and review of proposed technologies and strategies to ensure the overall cost effectiveness of the proposed solutions.
Assist in managing a flexible hybrid cloud platform that will allow Vinnies to leverage existing and new Cloud environments and deploy purpose-built business solutions rapidly and securely.
Perform network\server monitoring and analysis, performance tuning, troubleshooting, and escalating issues
Proactively identify and mitigate security risks and improve the security maturity of the ICT infrastructure.
Work to Service Level Agreements and be individually accountable for allocated Service Desk tickets, ensuring issues escalated from the Service Desk are resolved to SLA and customer satisfaction is the key focus.
Take end to end ownership of all networking, server, azure infrastructure including but not limited to procurement, installation, configuration, and support of all of the Vinnies environments for scheduled upgrades, preventative maintenance, and life cycle management.
Assist project delivery, participate in project ceremonies, and produce artefacts as well as identify gap and improve project framework maturity levels
Manage operational documentation and provide co-ordination and technical leadership of other engineers, technicians, and contractors
You will need:
Relevant tertiary qualification/s in ICT or equivalent.
Azure level 2/3 experience with compute, storage, networking, enterprise apps, sso concepts, PowerShell, policies, Intune & security centre.
Hands-on experience to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Experience working with VDI (Virtual Desktop Infrastructure) like Microsoft RDS, Azure virtual desktop etc.
Solid understanding of VPN related technologies and how to implement them.
Experience in troubleshooting Firewalls and making changes on Firewalls to policies etc.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Azure \ Cisco \ Firewall related certifications (highly valued).
Experience working with Windows server 2012, 2016, 2019 ,2022
Configuration and troubleshooting Office 365 related issues such as mail delivery, spam etc.
Solid experience working with Office365 security centre, exchange, compliance, backup.
Experience working with and troubleshooting of hypervisors such as VMware, HyperV etc.
Understanding of concepts around domain controllers, dns, dhcp, group policy, network policy server, radius and use of PowerShell to support these platforms.
Experience with vulnerability management software such as Qualys.
Hands-on experience with monitoring, network diagnostic and network analytics tools.
Experience working with Project management methodologies (Agile, Scrum)
If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume, for more about the role, see Position Description. Our Recruitment process
If you have questions about this role, or require an easy read Position Description, please email Ian Bernard on ian.bernard@vinnies.org.au, quoting: VIN number 2923
St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.
The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.
St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment.
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