AddressWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.
Last Mile Planning Manager (124587)Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? Coles Digital is where you'll find the freedom, support, and inspiration to do all that and more. We're the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed.
It's our Coles Digital team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow.
Our Digital function is currently undergoing an exciting transformation journey and is now seeking a Last Mile Planning Manager to join the Online Network & Customer Delivery team.
About the role
Reporting to the Group Product Manager you will be responsible for leading the Last Mile Planning and optimisation function with the Online Network & Growth team.
You will be required to develop and execute Last Mile initiatives to improve efficiency and reduce cost to serve across the home delivery network.
You will be managing home delivery network capacity across a range of fulfilment centres. This includes developing, implementing and reviewing van capacity plans for all home delivery stores. You will be responsible for the commercial outcomes of the Last Mile Planning function and responsible for results of your team and support teams and squads to achieve deliverables.
There will be a focus on continuous improvement of planning processes and exploring options for automation and have the ability to quickly see opportunities and risks and track projects accordingly.
As part of this role, you will be accountable for delivery proposition review for home delivery catchment areas and completing regular delivery catchment reviews for all geographic regions.
You have exceptional stakeholder management skills and ability to communicate progress of initiatives and provide regular updates.
Experience with route optimisation tools is a key requirement for this role.
• 3+ years' experience within Last Mile Planning function across a large network of fulfilment centres
• Detailed knowledge of Last Mile Planning and operational execution activities
• Experience using complex route optimisation tools
• Experience translating large and complex data dets into meaningful insights and actions
• Strong commercial acumen and understanding of key cost lines for Last Mile and how to influence them
• A consistent history of delivering measurable results for both customer and the business
• Experience in large, complex organisations
• Experience working with large retail or strategy functions preferred
• Experience working in fast paced environments and comfortable with change
• Demonstrated knowledge of the eCommerce grocery market, in particular home delivery and Last Mile
• Highly collaborative, able to engage and collaborate with a diverse range of stakeholders (both technical and non- technical)
• Strong analytical skills including the use of Microsoft Excel and Power BI
• Strong communication and influencing skills
• Listen well, build consensus, drive hard to decisions, and push the pace
• Skilled in translating business process and customer insights into product concepts and solutions
• Exceptional collaboration and communication skills
If you would like to know more about this role, please reach out for a confidential conversation.
With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process' section of our careers site or email ***************@coles.com.au
Job ID: 124587
Employment Type: Full time
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