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Company

Commonwealth BankSee more

addressAddressSydney
CategoryAccounting & Finance

Job description

Let’s start by introducing ourselves
Unloan is a new digital lending venture, backed by CommBank and built in x15 Ventures. We are a diverse team of product managers, designers, engineers, risk managers and lenders. And we’re working together to deliver Australia's most-loved home loan experience.

We're looking for smart people who think differently and want to make a difference. We are a remote-first company, so you can be based anywhere (and our team members come from all over Australia).
Our approach to home loan lending
We believe that the best loan journey combines a seamless digital experience from application all the way to settlement.
The interactions between customers and our people have an outsized impact on their experience – and we’re all about delivering great customer outcomes.
As the Lending Operations Manager you will be:
  • Inspiring, coaching and supporting a team of lenders to deliver an amazing customer experience.
  • Leading the team to deliver a speedy and quality experience to customers for all activities that support our Lending functions. This includes settlements and discharges
  • Leveraging Unloan’s modern customer interaction management platform for real time information and AI-driven insights to assist your team coaching
Are you the perfect match?
  • You are a Lending Operations expert with experience in the home lending settlements process
  • You are effective in inspiring and coaching others to meet your high standards of customer care and technical lending skills.
  • You are adept at identifying and acting on opportunities for systemic improvement in systems and processes.
  • You have a deep understanding of the regulatory framework, and a strong risk management mindset.

Some things to keep in mind
  • You are prepared to be rostered for some weekends and public holidays.
  • You will need a quiet and comfortable workspace with high-speed internet at your home.

What’s in it for you?
  • The freedom to work from home full time, with a business that’s fully-optimised for remote working.
  • Competitive remuneration.
  • Continuous training, support, and development.
  • An opportunity to play a key role in a fast-growing venture – with the backing of Australia’s #1 bank.
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through
Sidekick
to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 29/11/2022
Refer code: 295003. Commonwealth Bank - The previous day - 2022-10-07 00:10

Commonwealth Bank

Sydney

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