Living skills officer

About us

Dawn House is a service that provides emergency accommodation and support services to women with accompanying children who are escaping from domestic/ family violence. Dawn House. commensurate with its feminist values and principles, Dawn House is committed to the pursuit of social justice and the preservation of dignity and worth for all women and children. Dawn House Incorporated, Darwin considers being a female a genuine occupational requirement for the position as envisaged under section 25 of the Anti-Discrimination Act.

Qualifications & experience

• relevant four year degree with relevant experience or
• three year degree with relevant experience or
• associate diploma with relevant experience or
• lesser formal qualifications with substantial years of relevant experience or
• attained through previous appointments, service and/or study of an equivalent level of experience to undertake a range of activities

Tasks & responsibilities

Dawn House is a domestic violence crisis accommodation service located in Darwin.

The position is expected to provide high quality, effective services that respond flexibly to the immediate needs of women and children who are escaping from domestic/family violence through the provision of Living skills, including budgeting to assist women to maintain future tenancies.

The key client responsibilities are:

• Provide support and referral services to clients and link with relevant government and non-government agencies.
• Monitor rent payments and organise with clients rent deductions as required.
• Monitor cleanliness of accommodation units and assist clients to maintain an acceptable level of cleanliness as per Dawn House guidelines.
• Assist clients with budgeting and other life skills as identified by client to support a successful tenancy.
• To welcome new arrivals, showing them around premises, settling into accommodation, provide information and explain house rules and answering any questions or addressing concerns as they arise.
• Develop and maintain up to date case plans with clients, identifying needs and monitor case loads.
• Work within the confines of confidentiality and ensure that professional boundaries are always maintained when working with clients, staff and external bodies.
• Encourage clients to participate in activities both within and outside of the shelter.

The key Administration responsibilities are:

• Input data and maintain up to date client information in the Specialists Homelessness Information Platform (SHIP) database.
• Carry out administrative functions of the position such as data entry, updating case file records and completing handover and monthly reports.
• Other duties as required.

Benefits

• 6 weeks annual leave.
• 3 weeks personal leave.
• paid domestic/ family violence leave.
• salary sacrifice.