Manager Analytics & Insights

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

About the Role:

Are you ready to lead the way in implementing the latest and most effective ways of operating within the CFA? We have an opportunity for an Analytics & Insights Manager within our Business Intelligence team!

As the Analytics & Insights Manager, you will be responsible for leading a team to deliver high-quality analytical support and data-driven insights. You will oversee the appropriateness and application of methods, techniques, and tools, ensuring that we are always using the latest and most effective ways of operating.

You will work closely with stakeholders across the CFA, including project leaders, brigades, media, emergency sector agencies, Board and Minister's Office, to identify actionable opportunities that fit data conventions and standards. You will ensure that data are available in visually meaningful ways that are easily understood, empowering stakeholders to make informed decisions based on high-quality, visible data and information.

Your leadership and expertise will be instrumental in driving change across the CFA, from community programs to performance monitoring, service delivery planning, and corporate reporting. You will be the driving force behind our efforts to stay ahead of the curve and ensure that we are always using the latest and most effective ways of operating.

About You:

• Qualifications and demonstrated record in contemporary people leadership of a team of specialists. Relevant qualifications with extensive experience delivering PowerBI dashboards, data extracts and corporate reporting.
• Extensive experience in partnering with stakeholders for discovery, translation of requirements into analytical approaches, interpreting the outputs and presenting insights.
• Highly developed interpersonal skills with the ability to communicate relevant complex matters to a non -specialist audience at all levels.
• Extensive experience in the counsel and provision of relevant authoritative advice to facilitate stakeholder engagement and buy-in.
• Demonstrated ability to plan and implement significant change at organisational level, while following governance matters, confidentiality requirements and change principles

Your application:

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Your application should include:

• Cover letter
• Resume

Submitting your application:

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

Pre-employment checks:

Offers of employment will only be made to candidates who:

• Can provide acceptable evidence that they meet full vaccination status (3 doses) or provide medical evidence confirming an exemption.

• Successfully complete a National Police History Check and Working with Children Check

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 26/03/2023

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

To comply with Victorian Public Health orders, all employees working in emergency services must be fully vaccinated (3 doses) against COVID-19 and are required to provide acceptable evidence of their vaccination status. To support your application, and to be compliant with any public health orders in place at the time of, and during, your employment, you will be required to provide acceptable evidence of full vaccination (3 doses) against COVID-19.