Manager Data And Quality Assurance

• Ongoing full-time opportunity
• Parramatta (Hybrid working model)
• 35 hour week
• Salary relative to experience, and ranges from $134,411 pa to $155,445 pa + super and leave loading

Join us and build an exceptional experience for yourself, and a better working world in NSW Department of Education. We are looking to appoint a Manager to lead the data analytics team and work with diverse stakeholder groups to deliver data driven innovations.

About the Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit

About the Student and Parent Experience Directorate

The Student and Parent Experience (SPX) Directorate will be cross cutting, covering the entire education lifecycle (Early Childhood, Primary and High Schools and Vocational Education and Training) and include the function Experience Strategy and Design, Voice and Insights and Feedback and Complaints Resolution.

About the role

The Manager Data and Analysis sits within the Feedback and Complaints Resolution Team within the Student and Parent Experience (SPX) Directorate.

• Prepare and draft all formal data requests for approval
• Maintain Feedback and Complaints Resolution (FCS) dashboards, reports and related system integrations and function
• Lead Feedback and Complaints Resolution (FCS) enhancement projects including identification of issues, enhancement design and system testing requirements
• Liaise with all Salesforce DoE stakeholders to drive Feedback and Complaints Resolution (FCS) development and function

For further information please view the

Essential requirements of the role

• Hold a valid clearance to work with Children (Working with Children Check)

Key knowledge and experience

• Knowledge of and commitment to implementing the Department’s

and upholding the and to ensure quality outcomes for Aboriginal people.

About you

• You will bring a high level of data analytics knowledge
• You will have strong project management and leadership skills with the ability to manage multiple projects concurrently
• You will have strong presentation and communication skills

How to apply

When applying you will need to:

• Submit a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role
• Attach an up-to-date resume (maximum of 5 pages)

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a Working with Children Check and National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a Working with Children Check (WWCC) Clearance number and complete a National Criminal Record Check. Visit the for more information.

Closing date: 12 December 2022 at 11:59pm.

For role enquiries please contact Danielle Vandenberg at or .

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ( ) or visit .”

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.