Manager Housing Operations

Job description

Agency Department of Infrastructure, Planning Work unit Housing and Property Maintenance, Northern

and Logistics Region

Job title Manager Housing Operations Designation Senior Administrative Officer 1

Job type Full time Duration Ongoing

Salary $123,559 - $138,034 Location Nhulunbuy

Position number 34643 RTF 259350 Closing 30/01/2023

Contact officer Kylie Field, Regional Director East Arnhem on 08 898 70198

About the agency https://dipl.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=259350

Applications must be limited to a one-page summary sheet and detailed resume

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Under the agency’s Special Measures recruitment plan eligible Aboriginal applicants will be granted priority consideration for this

vacancy. For more information on Special Measures plans, go to the OCPE website.

Primary Objective

Deliver leadership and management to the Housing Maintenance unit to enable effective, high quality, culturally appropriate

delivery of public and Government Employee housing maintenance services within the East Arnhem region.

Key Duties and Responsibilities

1. Lead the implementation and delivery of housing maintenance and related services, including the ongoing analysis and review

of changing client needs, contractual management matters and implementation of key reforms to meet the department’s

strategies.

2. Identify staff development needs and training opportunities that ensure capability exists to carry out operational activities in

an efficient and effective manner and to achieve required performance outcomes.

3. Prepare high standard, accurate and timely briefs, reports, high level submissions and Ministerial and Legislative assembly

Briefs on housing and property maintenance programs.

4. Establish and maintain effective partnerships with key stakeholders, service providers, government and non-government

agencies to deliver effective housing maintenance services.

5. Provide strategic advice to management and authoritative input into the development and review of housing operational

programs, policies and procedures.

6. Respond positively to change with a commitment to ongoing improvement and professional development.

Selection Criteria

Essential

1. Strong leadership skills with experience in staff management and proven ability to provide leadership in a changing

organisational and frontline service delivery environment.

2. Ability to undertake strategic planning including the development of performance measures which are aligned with

government policy, environmental change and client needs and the demonstrated capacity to negotiate required outcomes in

complex situations.

3. Capacity to think laterally and show good judgement, intelligence and common sense in developing solutions based on strategic

analysis in regional settings.

4. Knowledge of Northern Territory and Australian Government policy and strategic direction, including Housing related

legislation and regulations, or the ability to quickly acquire.

5. An understanding of indigenous affairs and culture with the ability to interact effectively with people of diverse cultures.

6. Demonstrated experience in Contract and Project management, with proven ability to lead frontline staff in the management

of Remote Contracts.

7. Current NT “C Class” driver’s license or equivalent and the capacity to travel regularly to remote communities by road and/or

light aircraft.

Desirable

1. Extensive experience working in Aboriginal communities.

2. Tertiary qualifications relevant to the position and/or extensive relevant experience

3. Working knowledge of functions, policies and regulatory controls within the public housing sector, including the Housing Act

and Residential Tenancies Act.

Further information

The position will require a National Criminal History check, an Ochre Card and a White Card (NT).