At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Your life’s best work!
We are seeking a passionate Patient Services Officer (Medical Receptionist) to join our Cabrini Oncology team, which offers state of the art facilities on a full-time permanent basis.
More specifically, you will:
Act as the first point of contact and greeting patients on arrival
Make and manage patient appointments for numerous Specialists
Collect patient information, maintaining patient privacy and accurate data entry
Complete administration including document scanning
Manage a large volume of patient telephone enquiries
Billing and receipting of accounts to patients, Medicare and DVA
Liaise with Doctors, Radiation Therapists, Specialists, Nurses and peers
Comple tasks as allocated by the Centre Leader
Benefits of joining our team:
Internal career development opportunities globally
Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
Purchase additional annual leave as part of our annual leave scheme
12 weeks paid parental leave
All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
Monthly rostered day off
Learn and grow with our award-winning development programs
Free access to thousands of LinkedIn training courses
Close to Malvern station, trams and on site staff parking is available
We're interested in hearing from people who:
Have an exceptional phone manner, excellent time management skills and the ability to multitask
Are able to work autonomously and complete work within tight time frames
Have Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating workflows
Are positive, enthusiastic and a genuine love of working in a fast-paced environment whilst maintaining a high level of quality and professionalism
Have demonstrated understanding of medical terminology and familiarity with medical software applications
Have proficient computer skills
Healthcare experience preferred
About GenesisCare
We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.
Covid 19 Vaccination Requirement (AU specific)
In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.
GenesisCare is an Equal Opportunity Employer.