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Company

GenesisCareSee more

addressAddressMalvern, VIC
salary SalaryPermanent
CategoryAdministrative

Job description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work!

We are seeking a passionate Patient Services Officer (Medical Receptionist) to join our Cabrini Oncology team, which offers state of the art facilities on a full-time permanent basis.

More specifically, you will:

Act as the first point of contact and greeting patients on arrival

Make and manage patient appointments for numerous Specialists

Collect patient information, maintaining patient privacy and accurate data entry

Complete administration including document scanning

Manage a large volume of patient telephone enquiries

Billing and receipting of accounts to patients, Medicare and DVA

Liaise with Doctors, Radiation Therapists, Specialists, Nurses and peers

Comple tasks as allocated by the Centre Leader

Benefits of joining our team:

Internal career development opportunities globally

Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation

Purchase additional annual leave as part of our annual leave scheme

12 weeks paid parental leave

All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling

Monthly rostered day off

Learn and grow with our award-winning development programs

Free access to thousands of LinkedIn training courses

Close to Malvern station, trams and on site staff parking is available

We're interested in hearing from people who:

Have an exceptional phone manner, excellent time management skills and the ability to multitask

Are able to work autonomously and complete work within tight time frames

Have Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating workflows

Are positive, enthusiastic and a genuine love of working in a fast-paced environment whilst maintaining a high level of quality and professionalism

Have demonstrated understanding of medical terminology and familiarity with medical software applications

Have proficient computer skills

Healthcare experience preferred

About GenesisCare

We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement (AU specific)

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.

Refer code: 539176. GenesisCare - The previous day - 2023-01-27 07:15

GenesisCare

Malvern, VIC
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