Job description
ABOUT TPM
The Physio Movement (TPM) is a Physiotherapy, Chiropractic, Exercise Physiology and Podiatry clinic located in Townsville’s CBD. We have a recognised reputation for successfully treating clients within a multidisciplinary setting, allowing them to achieve the highest results in healthcare. At TPM we are leaders within our fields and as clinicians we live to practice what we preach, having a clinic full of healthy, happy and motivated therapists.
YOUR ROLE
We are seeking a dedicated and vibrant front-of-house medical receptionist to ensure effective administrative support for the practice and to be the warm and welcoming face when clients enter into our modern family-run clinic. The ideal candidate will be a flexible and motivated person who works with a strong patient focus, pays keen attention to detail, possesses problem-solving skills, and works well within a faced paced environment, both autonomously and as a member of a team.
DUTIES WILL INCLUDE
Day-to-day operations of the clinic’s administrative duties
General operational assistance in a professional and courteous manner
Making clients feel welcome and assisted
Payment processing, using HICAPS and EFTPOS terminals
Maintain business inventory such as checking supplies and ordering equipment
Maintain confidentiality of all doctors, staff, and patient information.
Adhere to policy and procedures during all activities.
Ability to work under pressure and react effectively
Foster a working environment that is professional, friendly, and service-focused, in order to optimise client satisfaction
Passionate about healthcare excellence
ESSENTIAL CRITERIA
Administrative experience in a private Physiotherapy or other allied health practice
Exceptional communication and interpersonal skills both written and verbal
Personal accountability in identifying solutions and helping to achieve shared goals
Strong customer focus and an ability to motivate a team
An ability to multi-task and prioritise effectively
Ability to work under high-pressure situations and manage multiple tasks at any one time
Mac Computer skills
Must love Pugs! (yes, we have a therapy pug)
DESIRABLE CRITERIA
Experience with Cliniko software and Medicare programs
HOURS AND REMUNERATION
We currently have an opening for a full-time position
Salary will be dependent on the successful applicant’s experience and suitability for the role
APPLICATIONS
For a confidential conversation about this role or to obtain further details, please email belindathephysiomovement.com.au
All applications should be submitted to belindathephysiomovement.com.au and should include a current CV and cover letter addressing the essential criteria.
FRE123
Job Classification
Jobs Classification -> Management and Administration -> Medical Receptionist
Job Location (Area or Region)
Job Location ( Area or Region ) -> Australia -> QLD -> Regional QLD -> Townsville & Northern QLD
Job Type
Job Type -> Permanent -> Full Time
Business Type
Allied Health Practice
Job Title
Medical Receptionist/ Senior Administration
Benefits
Parking Provided
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