Mining Support Representative

Mining Support Representative Posted Date:  22 Dec 2023 Location:  Mt Thorley, NSW, AU, 2322 At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role WesTrac is seeking a result driven Mining Support Representative to join our Mining Sales team. Reporting to the Mining Support Manager, the Mining Support Representative is responsible for identifying and capturing product sales opportunities through equipment performance and key projects within allocated customer accounts, to deliver lowest total cost of ownership. Relationship management and understanding customer drivers to achieve market share and revenue targets are crucial to your success in this role. Based at our Mt Thorley Branch supporting a major account in the Hunter Valley region, this position is offered on a full-time permanent basis, working Monday to Friday. This role offers a company car and a competitive salary with potential on target earnings of $31,200 in commission. Key Responsibilities Identify and capture aftermarket sales opportunities and provide offerings / solutions to meet customer needs. Responsible for site account management and regular reporting on the customer's Caterpillar fleet performance to ensure full value of Caterpillar assets. Work with the customer to identify underperforming Caterpillar equipment and engage with internal specialist to address under performance. Support key projects to ensure the customer experience is of the highest level. Make recommendations for parts & component inventory to assist in servicing future customer demands. Skills & Experience Current NSW Driver’s licence with the ability and willingness to travel frequently  Strong customer focus and ability to understand customer requirements and needs Ability to build and maintain relationships and utilise influencing skills to deliver outcomes Well-developed negotiation, problem solving and decision-making abilities Effective Time management skills and ability to prioritise workload Excellent written and verbal communication skills Ability to work well autonomously and within a team Advanced Microsoft Office skills     Benefits Competitive salary commission Company car provided Company funded income protection Flexible work arrangements Discounts with Blackwood’s, Apple, JB Hi-Fi, Qantas, Travel Club and more Employment Assistance Program (EAP) – This is available for you and your family Purchased leave Discounted private health plan Fitness passport 12 Weeks paid parental leave Onsite café free group fitness classes Genuine opportunities for…
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