Mt Druitt
Type of employment
Full time
Hours per week
38
Is this an Aboriginal and or Torres Strait Islander identified position
Yes
Minimum Qualifications
ESSENTIAL CRITERIA:
Aboriginality
Previous experience in a receptionist / secretary role which includes managing the day to day operation of the reception area
Ability to oversee and support the operations of a demanding client focused work environment
Excellent communication skills including the ability to communicate with local Aboriginal people
Computer skills including experience with patient appointment programs and patient information recall systems
Knowledge and understanding of the issues that impact on Aboriginal people and Aboriginal communities
Willingness to undertake professional training and development to support the Medical Receptionist roles and responsibilities
Understanding of EEO, WHS within the workplace
Current Drivers License with good driving record
DESIRABLE CRITERIA:
Experience of working in general practice settings
About The Position
Key Duties
- Maintain the privacy and dignity of clients at all times
- Act with tact and diplomacy when dealing with information of a highly sensitive nature
- Work within strict confidentiality guidelines, ensuring all personnel and/or client information is kept secure
- Front desk, provide a high level of customer service
- Phone, prompt and professional answering and transfer of calls
- Coordinate clinic appointments, u
- Reports provided as required
- Knowledge and understanding of the issues that impact on Aboriginal people and Aboriginal communities
- Compliance of EEO, WH&S and Ethical Work Practices
- Timely pick up and transporting of clients/ hospital /home as scheduled
- Emergency pick up of clients as directed
- Timely delivery and or pick up of medications, pathology, supplies and equipment as directed.
- Maintain a log / record of all journeys/ pick ups
- Responsible cleaning, maintenance and reporting of any damage to vehicle
- Ensure log book are used on a daily basis • Operation of vehicle and use of petrol card to being line with WACHS procedures
- Assist in maintaining the WACHS fleet, arrange servicing as required.
Closing Date
Position Enquiries
Contact Jelis Fatema on 02 9836 7300 or email hr@wachs.net.au
Applications
Address to Jelis Fatema by email hr@wachs.net.au