Network And Unified Communication Engineer

• 12 month initial contract
• Hybrid working environment: 3 days on site, 2 days WFH
• Government industry
• Must be an Australian Citizen to be considered

As the Network and Unified Communication Officer you will:

• Work as an onsite liaison to both senior technical staff and vendors.
• Support the Agency's telephony and unified communications services, including video conferencing and audio-visual technologies.
• Providing support for physical network services onsite, including hardware replacements, patching and break fix troubleshooting.
• Provide support on the M365 platform.
• Assist with asset logistic requirements, including receipt and distribution.
• Update and maintain appropriate registration of all ICT asset including asset moves.
• Asset refresh and upgrade projects including role outs of ICT operating systems across the agencies existing desktop and mobile devices.
• Communicate effectively with key stakeholders, including senior executives.
• Implementation of technical change management activities.
• Investigate technical problems assigned to the team and engage others to assist in addressing such problems.
• Foster a positive culture within the ICT Services Branch, aligned with Agency values.
• Build and maintain effective working relationships with internal and external stakeholders.

To be considered you will need:

• To be an Australian Citizen
• Demonstrated experience in ICT operations roles.
• Demonstrated experience covering Infrastructure, Telephony and Networks.
• Sound understanding of ITIL best practice.
• Demonstrated high level conceptual, analytical, and problem-solving skills, and the ability to develop creative and innovative solutions to difficult and complex problems.
• Demonstrated high level customer service and support skills.
• Experience working in Government or providing services to Government agency is an advantage.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Gizaille Shaheen on 03 86804305 or email: and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.