Address- Network Support Officer
- 12 Month Contract - Possibility to Exstension
- State Services Organisation
Network Support Officer | 12-Month Contract | State Government
Your new company
Join the New South Wales state organisation and services who are looking for an experienced Network Support Officer
Your new role
As a Network Support Officer, you will be an integral part of the IT department, providing essential support for the network infrastructure. Your responsibilities will include:
- Monitoring and maintaining network performance
- Support for the voice and data communications network infrastructure.
- Rostered on-call support
- Support for Cisco Routers , switch, voice gateway, CUCM, VOIP phones, Teleconference/AV devices, Aruba wi-fi system/equipment e. g. controllers, wireless access points (WAP)
- Troubleshooting and resolving network issues.
- Implementing network security measures.
- Coordinating with external vendors and internal stakeholders.
- Assisting in network installation and upgrade projects.
- Liaise with vendors
- Providing technical support and training to staff.
What you'll need to succeed
- Australian Citizen or PR
- Experience in a similar role providing first point Network Support on Cisco devices, networking, phones, switches/routers, teleconferencing.
- Proven experience in network administration and Level 2 support.
- Strong understanding of networking protocols and hardware.
- Excellent problem-solving and analytical skills.
- Ability to work collaboratively in a team environment.
- Excellent communication skills, both written and verbal.
- A commitment to continuous learning and professional development.
What you'll get in return
- A rewarding career with a positive impact on the community.
- Opportunities for ongoing training and professional development.
- A supportive and dynamic work environment.
- Competitive salary and benefits package.
- Access to state-of-the-art technology and resources.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
