Mantra on View is in the centre of Surfers, offering hotel style rooms and suites, which appeal to a cross-section of business and leisure travellers. It has a pan-Asian food offering in its onsite restaurant, Nosh, Mantra on View is also a leading conference and function destination, with state of the art facilities and theatre style seating for up to 550.
We are looking for an exceptional, experienced and passionate professional to join our friendly team as a Night Manager.
As our next Night Manager reporting to the Assistant Front Office Manager, you will:
• Manage the overnight operations of the hotel
• Customer service duties including check ins, check outs and managing any guest enquires.
• Managing the night audit process including correctly posting all hotel revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
• Ensuring the health, safety and well-being of all guests during your shift
• Monitoring hotel security overnight
What we are looking for:
• A night owl, who is a self-starter with the ability to work unsupervised
• Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
• A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
• Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance
Why work for Accor?
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.
Apply now to begin your journey!
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific
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