AddressARE YOU AN AWESOME OFFICE ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO DETAIL?
We are looking for another one or two team members to join our close-knit team based in Research (near Eltham).
BENEFITS of JOINING OUR TEAM
- Supportive team culture with the occasional donut day :-)
- Full Training & Onboarding process
- A casual work environment with uniforms provided and ‘Free Dress Friday’s'
- FULL TIME or Part Time Hours | 20-38 hours a week
- FREE car parking
- Fast-growing business with long-term career progression opportunities
- BEST TEAM EVER… (they made me write this, but I agree, everyone is awesome)
- A four-legged team member (Rottweiler), who is also the laziest member of the team, nevertheless, he is a full-timer and we love him.
As a Client Coordinator & Administration Legend, you will be responsible for the day-to-day admin, reception and job scheduling of between 3 & 10 clients, depending on their size and requirements.
Your main daily tasks include answering calls, scheduling jobs, managing data in job management apps, email management and assisting our clients with their other requirements;
- Personal Assistant & Administration Support to our Director and team leaders
- Build & retain relationships with all clients
- Reception Services - answering & managing all incoming calls, as well as making outgoing calls
- Job Management - Processing purchase orders, scheduling jobs in a job management software, communicating with our clients' clients, processing and following up quotes & invoices, following all checklists and processes
Skills Required
- A positive attitude and BRILLIANT phone manner
- Data Entry with high attention to detail (a MUST) & the ability to Multi-Task
- Knowledge of Word, Excel & Outlook
- High-level customer service
- Ability to pick up new computer systems and software
- Enthusiastic, Flexible and not afraid to get your hands dirty or learn new skills with a varied workload
- Take pride in your work and understand the importance of working to a high standard to support our clients
BONUS POINTS IF YOU HAVE;
- SharePoint experience
- Bookkeeping knowledge and Xero experience
- Knowledge of ServiceM8
- WordPress and/or Social Media experience
- Knowledge of writing Business Systems, Procedures and Checklists
MUST LIKE BIG DOGS
Application Process
If you have the above skills, please submit your resume with a cover letter explaining why you should be considered for this role.
Please note:
- There will be a training period at the commencement of this job, and these hours might be paid at a reduced rate.
