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SalaryEndeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.
United behind a common purpose of 'Creating a more sociable future together', we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy's, BWS and ALH Hotels.
Endeavour Group has separated from Woolworths during the calendar year 2021 and is well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution!
- Hybrid role and can be based in Sydney/Melbourne/Brisbane
- Growing business with opportunities to develop your career
- Great opportunity to connect across multiple levels and brands across the organisation
As the Operations Coordinator, you will be responsible for managing the planning, day to day operations, and the execution of prop growth strategies for On-Demand activities across Stores, Carrier and Customer Hub. You will need to be able to work with both internal and external stakeholders across the operations and digital spaces, with the ability to engage at the right level of communication across all levels.
A day in the life of a Operations Coordinator at Endeavour Group
- Develop strong partnering relationships across the BWS, Dan Murphys & Jimmy Brings operations teams to enable end to end planning and effective execution of the OnDemand roadmap.
- Understand performance against the daily and weekly scorecard and drive action to improve or update on operational performance. Be proactive and own investigations and develop partner action plans to improve DIFOT
- Be the go-to person for all day to day on-demand operations across Store, carrier, and service.
- Proactively take the lead to align, coordinate, and execute the operational plan to achieve our customer promise.
- Understand volume forecast projections and ensure carriers and teams are aligned and planned to execute our customer commitments
- Work with the National Manager - On-Demand and Analyst to execute the strategic evolution of the On-Demand proposition
- Be an advocate and a key influencer around safety for our customers and carriers. Ensure out OnDemand carriers understand their responsibilities in regards to safety, RSA, the online code of conduct, and any other compliance obligations.
- Be a connected team member of the customer connections team, share experiences, grow relationships, and find opportunities to explore synergies and work end to end as one team and one business.
- A disciplined numerate planner, who is confident to proactively make operational decisions and manage relationships across internal and external partners
- A data-led thinker, that can use information to highlight insights and identify opportunities for improvement
- An agile operator that can move quickly to engage others in operational decisions and adopt a to new ways of thinking and working quickly
- An effective communicator (written & verbal) that can influence internal and external stakeholders
- A team player who is interested in drawing upon learnings of the customer connections team, and has the curiosity to look outside for new ideas.
- Competent with using and building information in google sheets and slides
- Everyday Rewards Card which gives you access to exclusive employee discounts across Woolworths, BIG W and Endeavour Group brands (BWS, Dan Murphy's, etc) as well as discounts at our ALH Venues
- Training and development - we pride ourselves in helping you realise your potential and give you the opportunity to be innovative
- An exciting career - as our business grows, so do the opportunities for our people!
- Headspace days - no meetings company wide
- Flexible working arrangements are encouraged and our norm!
Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy's, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we're driven by a culture that puts our customers and team first.
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.
We'd love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application.
You can learn more about working with us on #EDG #EGL #NSWJOBSCONNECT
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
