AddressAbout Us:
We are a family-owned and operated business with core strengths focused around family values and our employees being at the heart of our business.
With over 90 years of operations in the region, you can feel confident that the products and customer service you receive from our entire team will be second to none.
The Opportunity :
Due to growth, we seek a motorbike enthusiast to join our team.
As a Motorcycles Parts Interpreter and Sales Support, you will play a crucial role in ensuring our customers receive the best service and support. Your expertise in motorcycle parts will help customers find the right components, while your sales skills will drive our business growth.
Key Responsibilities:
- Assist customers in identifying the correct motorcycle parts and accessories.
- Interpret parts catalogues, manuals, and diagrams to provide accurate information.
- Process sales transactions and manage inventory records.
- Provide exceptional customer service via phone, email, and in-person interactions.
- Support the sales team with product knowledge and technical assistance.
- Handle customer inquiries, returns, and warranty claims efficiently.
- Maintain up-to-date knowledge of new products and industry trends.
- Collaborate with suppliers and internal teams to ensure timely availability of parts.
- Participate in sales promotions and marketing activities as needed.
Requirements:
- Proven experience as a Parts Interpreter, preferably in the motorcycle industry.
- Strong knowledge of motorcycle parts, accessories, and mechanics.
- Excellent communication and interpersonal skills.
- Proficiency in using parts catalogues, manuals, and inventory management systems.
- Ability to multitask and work in a fast-paced environment.
- Sales experience and a customer-focused attitude.
- Passion for motorcycles and a commitment to continuous learning.
Why Join Us?
- Employee Benefits - A vast range of employee discounts and special offers
- Career Progression - Ongoing training, mentorship and professional development
- Fantastic Team Culture - Join a friendly, close-knit team who values hard work and respect
- Long-term employment - Opportunities to grow within the Jacob Group of Companies
