Patient Accounts Administrator

Permanent full-time positions
Grow your career in a friendly and welcoming environment
We pride ourselves on great teamwork
Hone your skills as part of our dedicated, multi-disciplinary team
The Role
The successful applicant will be part of a team that provides billing and collections support to multiple Ramsay Health Care private hospitals. The role is based at Ramsay Clinic Caloundra on the Sunshine Coast, QLD.
Key accountabilities of the role include:
Generation and submission of accounts to patients, health funds and third-party payers.
Liaising with Health Funds and Customers.
Handling account queries/ Follow up.
Maintaining the Aged Trial Balance to required KPIs.
Data processing.
About You
This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate the ability to communicate well with stakeholders at various levels of the organisation.
Essential Skills and Experience
Proven ability to work effectively in a team environment and independently as required
Strong work ethics and reliable worker
Ability to complete tasks within designated timeframes and meet KPI targets
Exceptional organisational skills with the ability to work under pressure
Basic Computer literacy in Microsoft Excel
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Organisation
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
For more information, visit our website here - https://www.ramsayhealth.com.au/
Requirements
A National Police check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Zeldine Zanetti, QLD Patient Accounts Manager
E: zanettiz@ramsayhealth.com.au
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com