People and Culture Operations Specialist

Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions-building and operating safer, smarter, and more sustainable roads.

About the role

People are at the heart of our success, so we prioritise what matters most to create an environment where our people can thrive.

As a People and Culture (P&C) Operations Specialist you are the first line for all P&C related queries and Workday functional support, managing a host of day to day operational activities with a strong focus on Workday and ServiceNow requests. You'll regularly collaborate with employees and other P&C functional teams as you work through scenarios and problem solve, embracing the chance to contribute to broader initiatives spanning across the P&C function and beyond.

This role can be permanent, fixed-term or part time.

Day-to-day, you will:

• Provide quality operational support and advice to employees and leaders across the business, utilising a variety of technology platforms to respond, track and report.
• Develop a broad understanding of P&C policies and procedures, enabling you to respond to queries in an appropriate manner.
• Play a key role in embedding and enabling employee and manager self service will be a major focus, and shaping and implementing improved ways of working to ultimately deliver a positive employee experience.
• Accountability will be part of your DNA, and you'll to take full ownership of nominated tasks and initiatives.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

• Experience within People & Culture/Human Resources (full employee lifecycle) will be advantageous.
• You'll have an in-built customer service ethos, having gained prior experience in roles that require quick thinking, such as a service centre / service orientated corporate function.
• Systems savvy, with the ability to pick up new processes easily. Any exposure to Workday and ServiceNow or similar will be highly favourable.
• Ability to think critically, with a keen interest to develop your analytical and problem solving capability.
• Exceptional communication skills, both written and verbal with the ability to build rapport with a range of people across the organisation.
• Demonstrate resilience in your work with the ability to work well in a fast paced, dynamic, and ambiguous environment.
• Can-do attitude paired with a growth mindset with a willingness to learn and invest in your personal development.

If you meet some of these requirements, but not all, we encourage you to submit your application.

With a career at Transurban, you'll enjoy a range of benefits, including:

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.
• Learning and development opportunities to support your career interests.
• Health and wellbeing support-access to Headspace and our EAP program, wellness facilities, and more.
• Share offers and insurance benefits.
• Social activities, community give-back programs and paid volunteer days.

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander People and people living with disability. If you require any adjustments or support during the recruitment process, please contact us.

Ready to help us keep cities moving? Apply today.