AddressAre You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of the Mondelēz International Business Services division, you have responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR, etc. You lead a team that delivers best-in-class service and value creation to their clients and strives for operational excellence at all times.
How you will contribute
Vision, strategy & leadership:
- Ensures global vision, brand and identity of People Services are tailored to the needs of the ANZJ BU
- Key member of both the BU People Leadership and AMEA People Services leadership teams, ensuring an aligned strategy and an engaged and capable team across ANZJ and AMEA People Services
- Collaborates across the BU to ensure People Services strategy is aligned to the BU needs and drives the strategy implementation at BU level
- Provides guidance and leadership to the PE Advisors to support service delivery and manages consistency within the BUs
- Provides leadership and direction to the BU Squad consisting of PE advisors and Employee Life Cycle Events Advisors (e.g. My Rewards, My Pay)
Operational Delivery:
- Responsible for the end-to-end HR service delivery for the BU
- Acts as key interface between the business unit and shared service centre; ensuring HR operations are delivered efficiently and to the best employee experience
- Leads BU Squads consisting of local People Experience Advisors, Talent Acquisition Lead/ Advisors as well as centrally located Employee Life Events teams to ensure BU needs are met in an efficient and effective way
- Leads and oversees Employee Relations service delivery in partnership with People Leads to resolve cases at minimal risk
- Promotes the HR operating model within the BU and seeks the right balance between efficient service delivery and tailored employee experience
- Acts as point of escalation for BU Leadership Team
- Uses Business Unit knowledge to identify specific BU requirements and applies this in service delivery
- Understands the wider support network including Capability team, EX team, Service Management team etc and works with them to satisfy specific BU requirements
- Leads the Japan People Services team across all areas of HR operational delivery, recognising Japan is not supported by the Shared Services Centre.
Continuous Improvement:
- Responsible for application of the service delivery model and end-to-end process framework for the BU; driving continuous improvement through benchmarking, to provide efficient, effective, and compliant People Services, with an employee driven culture
- Drives a continuous improvement mindset in the Squad to ensure great employee experience for all employees within the BU via a more efficient service
- Driving a program of process and employee experience improvements tailored for the BU, leveraging digital or automated solutions where appropriate
What you will bring
Competency:
- Digital Intelligence / Enablement and Analytics and Insights
- Technical Agility / Technology and application solution Management
- Experience Management
- Delivery Management
- Client Engagement
- People Team: - Business Markey Savvy
- Business Partnering
- Organizational Effectiveness
- Employee & Stakeholder Centricity
- Culture Champion
Business Unit Summary
At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.
We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.
In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job TypeRegularExperience ManagementGlobal Business Services
