Podiatry Clinic Receptionist

Do you have skills and experience in customer service?

Are you looking for a change?

Are you seeking:
- a positive culture
- a supportive team
- an inspiring and progressive work environment
- a long term role that you love

Do you enjoy providing exceptional customer service experiences?

Want to be the best version of yourself? And contribute to a longstanding premiere healthcare clinic?

If this is you… keep reading as we are looking for the right Receptionist to join our great team! Experience is not necessary as you will receive the training and support required to be able to provide high level service to our patients. However, any prior experience in customer service and reception work is advantageous as exceptional service with our patients underpins our clinic. Hence why our Receptionists are called ‘Client Experience Officers!’

We are looking for individuals who embody the following:
- Maturity
- Exceptional communication and interpersonal skills
- Leading by example and being 'hands on' in their work roles
- Willingness to learn from your team (no matter your level of experience)
- Value working collaboratively and seeing your peers succeed
- Kindness
- Interest in others and forming great working relationships
- Interest and enthusiasm in providing exceptional service to our patients
- Demonstrated reliability and trustworthiness
- Professionalism
- Strong work ethic
- Ability to work in a consistently busy environment and remain calm
- A mindset for learning and always improving
 

You must be willing to:
- Work in a close and dynamic team
- Be of service to others
- Participate in and contribute to team meetings
- Proactively communicate with your team
- Receive feedback and ask questions to support your continued learning (including making the most of our mentoring, training and team learning opportunities)
- Proactively face challenges and enjoy finding a better way to solve problems
- Step up and contribute; as all team members shape our great culture!
- Embrace building rapport with our patients and contribute to always improving our patient experience
 

The role has the option for either fulltime, or part-time casual hours however a minimum of 32 hours per week. Our clinic hours are 9am to 6pm Monday to Fridays. And we are open Saturdays 9am to 1pm. Given we are open long hours our full-time team members choose to work compressed hours (working slightly longer days but with one rostered day off in the working week). During training, hours will be determined to ensure the trainee is working alongside experienced trainers. Willingness to work at both clinic locations (North Adelaide & Eastwood) is essential. Applicants must be willing to work alternate Saturday mornings. This will be a requirement following successful completion of our training program (approx. 3 months) and established competency in the role. Saturday hourly rates apply - as per the Allied Health Professionals & Support Services Award.

About Us
We are a well-established (operating for over 20 years) and progressive practice known for delivering effective patient outcomes in a professional and friendly environment. The practice continues to expand due to a popular following amongst our patients, strong networks, and our reputation. Our team works across our two clinics - one in North Adelaide and the other in Eastwood. We are committed to helping all of our team to reach their potential professionally and personally, and provide the support and mentoring necessary to reach your goals.

If you are an energetic and growth oriented person looking for a progressive practice to really put a mark on your career, we would love to meet you. Be sure to check out our 5 Star Reviews on Google and Facebook. For more information about the role please watch this Facebook video:

https://www.facebook.com/heelpainclinicsofadelaide/videos/2087579648121747/

And be sure to have a look at our clinics websites:
www.sarunninginjuryclinic.com.au
www.adelaideheelpain.com.au
www.adelaidepodiatrist.net.au

You can also find us on Facebook and Instagram!

**To Apply:

Simply submit your interest with a resume/CV and a cover letter to:
***************@gmail.com

In the email subject write: I want to be a Healthcare Leader!

Applications must include BOTH documents. Those without a cover letter will not be considered.

***

If you would like your application to really standout, it would be highly advantageous if you attach a link to 1-2 minute video about why you think you would be the ideal candidate for this position. We would like videos to be short (1-2 minutes) and all about:
- who you are and what your values/interests in life are
- why you think this role is for you
- what do you want to achieve in this role/ where do you see yourself going?

Videos do not need to be anything fancy – just yourself.
Once you have filmed your video, please upload it to YouTube.
To do this, sign into YouTube (you can use a gmail account). And follow these steps:
1. Upload the video by clicking on upload (at the top of the page).
2. Once your video is uploaded, go to the ‘my videos’ page.
3. Select the video, and click the edit button to access the video’s settings.
4. Go the privacy section of the page and select unlisted and save changes via the button.
5. Once the video is uploaded and unlisted, please copy and paste the pages URL into email addressed.

***Please note: "Unlisted" means that only people who know the link to the video can view it (e.g. sending the link to us). An unlisted video will not appear in any of YouTube's public spaces (such as search results, your channel, or the Browse page).***

Applications being received until 29th April 2024. However, we move fast and if an outstanding applicant presents the position may be filled earlier than the closing date.