Address
Form of work Family Services Australia is seeking motivated and energetic team members who are passionate about delivering Post Placement Support for our Disability Employment Service (DES) participants across the Ipswich and Wollongong regions.
Based at Ipswich.
About the role
Full time Permanent Role available with Flexible workplace conditions
Individualized Placement and Support for our participants
Values based, registered Not for Profit (NFP) charity and Innovation Leader
Ideally, you will have the ability to communicate effectively with a diverse range of people and experience delivering high levels of customer service in a performance orientated fast-paced environment. Our team encourages innovative thinking and a can-do approach in a supportive enjoyable workplace.
Skills and experience / essential criteria
Minimum of 1-3 years’ experience in employment support services.
An understanding of the issues/challenges facing participants and employers
Knowledge of local community agencies and the ability to identify and coordinate a range of appropriate services for participants.
Strong communication and interpersonal skills with demonstrated exposure to challenging conversations with participants, stakeholders and employers.
Ability to demonstrate self-reflection, resilience, and accountability within a dynamic case management role.
Excellent prioritisation and time management ability with a strong resilience capacity, and calmness when working in a dynamic target driven environment.
Due to the nature of our customers’ employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver’s license. All successful candidates will be required to obtain a Police clearance, relevant working with children/vulnerable people clearances and hold a current Drivers Licence.
Benefits and perks
Competitive salary package including base salary, superannuation and not-for-profit salary packaging for up to $15,900 tax free
Company mobile phone and laptop
Professional, community-focused and person-centered team culture;
Annual Training, Learning and Development Plan;
Access to a Wellness Warrior Program (WWP), Employee Assistance Program (EAP); and
Paid Annual Family Days at Easter and Christmas.
Ongoing focus on learning and development through our Quarterly Community Support Framework (CSF) 360-degree appraisals
About the business
Family Services Australia (FSA) is a not-for-profit organisation offering a range of supportive and collaborative services for children, adolescents, and adults across six integrated service streams.
We offer a unique continuity of care experience with multi-disciplined practice leaders and subject matter experts, where our whole Family Services team embody our core values of Compassion, Accountability, Respect, Empowerment (CARE) with integrity and positivity, for Safer Children, Stronger Families. Keeping our staff and clients Safe, Well, Strong, and Connected.
As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.
Please forward an up to date Resume, Cover Letter and address the Essential Criteria. Early applications are encouraged.
Enquiries to HR & Recruitment Consultant on samantha.thomas@familyservices.org.au or 0408 828 260.
Thank you sincerely for your consideration, we advise that only final candidates will be contacted.
