AddressRed Hill Medical Centre, part of the Family Doctor network of GP doctor owned and operated medical and dental practices, provides high quality health care for our patients. Our dedicated team of highly experienced health professionals offers a wide range of medical and allied health services to the community, with an emphasis on tailoring this care to suit the individual needs of our patients.
The practice, located in Reh Hill South, is fully accredited and well-equipped.
We offer a positive and friendly work environment, a supportive management team, a competitive salary, and the opportunity to use your experience and skills to make a difference.
The Role
Our new Practice Manager will:
- Manage day to day operations and ensure the successful and effective running of the practice
- Prioritise communication, efficiency and accountability
- Inspire the team in providing the highest quality care to the community
- Enjoy a multitasking day and a diverse working week
- Harness the potential of this well established GP clinic and drive future growth
Tasks and responsibilities include:
o Manage the reception team workflow, lead and support them to manage patient appointments, greet clients, take rebookings and payments
o Appointment scheduling
o Billing procedures
o Debt Collections
o Maintenance and security
o Privacy and quality controls of patient files and notes
o Engagement and management of third parties
o Support Management team with reporting and ad hoc tasks
o Create and support a harmonious, cheerful and engaging practice environment
o Ensure all staff, patients and visitors follow Covid-19 health regulations
o Support and assist practitioners with:
- Diary changes and client management
- Manage client waitlists
- Telehealth appointments and platforms
- Ensure treatment rooms are fully equipped daily.
- Manage all nursing support and workflows
- Maintaining and ensuring accreditation standards
The successful applicant will have:
- Prior experience in medical practice management (essential)
- Demonstrated people management skills and experience with recruitment and staff training and development
- A thorough understanding of financial management of a medical business, including Medicare rebates
- Excellent interpersonal and communication skills, and strong attention to detail
- A confident and professional approach to dealing with matters arising
- Experience of Practice Accreditation
- Ability to identify marketing and promotional ideas to enhance the service provided to patients
- Knowledge of Best Practice would be advantageous
Please submit your resume and a cover letter addressing the role requirements.
