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SalaryWe create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.
Technical Services Principal Consultants provide technical support throughout a customer implementation. They have highly developed technical expertise and excellent troubleshooting skills for selected Manhattan products.
KEY RESPONSIBILITIES
- Supports the initial install of applications and subsequently trains the customer on the install process
- Works with appropriate customer team members to implement interfaces/integrate with external systems
- Works with appropriate local and global MA personnel to develop and test interfaces between multiple Manhattan products
- Provide technical design solution for the product in client framework
- Proactively troubleshoots and resolves technical issues that arise during an implementation
- Provides onsite technical support as needed throughout the solution implementation project
- Participates in training, keeps up to date with latest technology trends, and mentors or supports training of trains new employees
- Minimum of 50% travel required
- 7-10 years of post-bachelor’s experience in software related technical field
- 3-5 years of technical services experience delivering cloud-based enterprise software
- 3-5 years of experience in warehouse management software or omni-channel order management software highly considered
- Hands-on working experience of Object-Oriented Analysis, Design, and familiarity with standard J2EE Design Patterns
- Hands-on experience in CORE JAVA
- Hands-on working experience with Spring Boot and microservices
- Hands-on working experience on Google Cloud Platform/Amazon Web Services or equivalent
- Hands-on experience in creating REST APIs
- Proficient in using tools like Postman or equivalent
- Practical knowledge and hands-on development experience on different databases especially Oracle and MySQL
- Proficient in writing/understanding PL/SQL objects like stored procedures, triggers
- Knowledge of UNIX
- Hands on experience with integration to different middleware like Mulesoft, SAG webmethods etc
- Exposure to version control tool- GIT is preferable
- Bachelor's or foreign equivalent degree in Computer Science, Supply Chain Management, Engineering, Business or related field or related work experience
- Customer oriented, self-motivated and team player
- Strong written and verbal communication skills (English)
- Excellent time management and prioritising skills
- Strong problem-solving skills
- Quick learner with strong interest in learning new products and solutions
Committed to diversity and inclusion
At Manhattan, it’s more than just about the work. Our team members’ unique backgrounds, experiences and perspectives add to us as a whole and make us unique. From cultural celebrations to interest groups to volunteer opportunities, your true self is welcome here.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
